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30 Chapter 1 Personal Call Manager

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Making a call

Using Personal Call Manager, you can make a call using the Calls menu, the Personal Call

Manager task tray menu, the toolbar, or the Address Book. When you make a call, the Ringing

icon appears in the Calls box, the Personal Call Manager task tray menu and the Calls menu. When

the call is answered, the icon changes to the Active Call icon. Both the Ringing and the Active

icons have a label that is used to identify the call.

If you make a call using the Address Book, the name in the Address Book is used as the label for

the call.

If you manually dial the telephone number, Personal Call Manager compares the number dialed to

the numbers stored in the Address Book. If a match is found, the name from the Address Book is

used as the label. If no match is found, the number dialed is used as the label.

Making a call using the Address Book

Before you can call a number from the Address Book, you must add the number to the Address

Book. For more information about adding numbers to the Address Book, refer to “Adding a new

contact to the Address Book” on page 57.

To make a call using the right mouse button:

1 Look in the Address Book to find the icon of the person you want to call.

2 Right-click the icon. Point to Dial and click the telephone number you want to dial for the

person (e.g. the contact’s Business number).

You can use the drag and drop feature to make a call. To make a call using the drag and drop

method:

1 Look in the Address Book to find the icon of the person you want to call.

2 Use the right mouse button to drag the icon into the Calls box.

3 Click the telephone number you want to dial for the person (e.g. the contact’s Business

number).

To call the prime telephone number using the Address Book:

1 Look in the Address Book to find the icon of the person you want to call.

2 Make the call by double-clicking on the icon or dragging the icon to the Calls box.

Note: When you add a contact, you define one of the telephone numbers as the prime

number.

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Avaya Personal Call Manager Guía de usuario Pagina 30