Avaya Personal Call Manager Guía de usuario descargar pdf (Pagina 11)

Business Communications Manager Personal Call Manager

Chapter 1

Personal Call Manager

Business Communications Manager Personal Call Manager is a Telephony Application

Programming Interface (TAPI)-based application that provides an easy to use computer interface

for your telephone.

With Personal Call Manager you can:

• make calls

• redial telephone numbers

•return calls

•answer calls

• put calls on and off hold

• manage multiple calls

• transfer calls

• conference calls

• activate and de-activate Do Not Disturb

• call forward your telephone

Personal Call Manager also has an Address Book that allows you to store the names, addresses,

and telephone numbers of your contacts on your computer where they are easy to find and use.

Using a handsfree telephone with Personal Call Manager

Personal Call Manager is a tool designed to accompany your telephone. It provides tools to make

processing calls easier, but you must still use your telephone to speak with the caller. For this

reason, we recommend that you use a telephone equipped with handsfree. When using a handsfree

telephone, you can perform all of the Personal Call Manager functions without picking up the

telephone handset.

About this guide

Personal Call Manager provides several ways to perform each task. Although this document

describes all of the possible methods, you only need to use one of the methods to perform the task.

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Avaya Personal Call Manager Guía de usuario Pagina 11