Avaya Configuring and Troubleshooting Bay Dial VPN (DVS) Networks Manual de usuario Pagina 148
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Configuring and Troubleshooting Bay Dial VPN Services
C-6 302272-A Rev. 00
Table C-1. Problem Symptoms and Likely Causes
If the symptoms are
limited to The most likely cause is Do the following/Look here for information
A single protocol on a
single port
The problem is most likely in the
network layer or above.
Refer to the chapter on troubleshooting a
network connection, specifically the section
on IP in
Troubleshooting and Testing
.
A single protocol on
multiple ports within
one slot
The problem is most likely in the
configuration of the network layer
protocol.
Make sure that you enabled the protocol.
Refer to the chapter on troubleshooting a
network connection problem in
Troubleshooting and Testing
.
Multiple protocols on a
single port
The problem is most likely in the
physical or data link layer. Physical
layer problems can include the
same conditions listed under
“Multiple protocols on multiple
ports within one slot.” Data link
layer problems include the
following types of connections:
-- Ethernet
-- Frame relay
-- MCT1
-- Synchronous
-- FDDI
Refer to the chapter on troubleshooting a data
link connection in
Troubleshooting and Testing
for detailed diagnostic procedures and
responses.
Multiple protocols on
multiple ports within
one slot
If the same protocols are running
OK in other slots, the problem is
most likely physical.
Possible actions include
-- Examining the log to ensure that the link
module is working, and if not, what is the
current state and why it is that way.
-- Determining the media-specific state of the
connector in question, using the Statistics
Manager Quick Get tool.
-- Ensuring that you have the proper cable
for the device and application you are
using.
Refer to the
Cable Guide
for guidelines. Also
verify that both ends of all cables firmly
connect to the proper interfaces.
(continued)
- Configuring and 1
- Troubleshooting Bay Dial 1
- VPN Services 1
- Trademarks 2
- Restricted Rights Legend 2
- Statement of Conditions 2
- Contents 5
- 302272-A Rev. 00 vii 7
- 302272-A Rev. 00 ix 9
- 302272-A Rev. 00 xi 11
- 302272-A Rev. 00 13
- About This Guide 15
- Conventions 16
- Acronyms 17
- Bay Networks Customer Service 19
- How to Get Help 19
- Chapter 1 21
- Tunneling Overview 21
- What Is Tunneling? 22
- Layer 3 Tunneling 24
- Layer 2 Tunneling 24
- DVS0012A 26
- Dial VPN Network Components 27
- 1-8 302272-A Rev. 00 28
- 1-10 302272-A Rev. 00 30
- 1-12 302272-A Rev. 00 32
- Where to Go Next 34
- Chapter 2 35
- Dial VPN Layer 2 Tunneling 35
- 2-2 302272-A Rev. 00 36
- L2T0003A 36
- 302272-A Rev. 00 2-3 37
- L2TP Packet Encapsulation 38
- 2-6 302272-A Rev. 00 40
- Security in an L2TP Network 41
- 2-8 302272-A Rev. 00 42
- RADIUS User Authentication 43
- RADIUS Accounting 44
- L2TP IP Interface Addresses 44
- Starting an L2TP Session 45
- Examples of L2TP Tunnels 46
- 302272-A Rev. 00 2-13 47
- 2-14 302272-A Rev. 00 48
- Chapter 3 49
- Dial VPN Layer 3 Tunneling 49
- 3-2 302272-A Rev. 00 50
- DVS0001A 50
- 302272-A Rev. 00 3-3 51
- How Tunnel Management Works 52
- How the TMS Database Works 54
- How DHCP Works 55
- shows the entire process 56
- Assigning Addresses 58
- Starting the Connection 60
- 3-14 302272-A Rev. 00 62
- 3-16 302272-A Rev. 00 64
- 3-18 302272-A Rev. 00 66
- DVS0007A 66
- Chapter 4 69
- 4-2 302272-A Rev. 00 70
- <acp or RADIUS> 71
- 4-4 302272-A Rev. 00 72
- 302272-A Rev. 00 4-5 73
- 4-6 302272-A Rev. 00 74
- Configuring Active RIP 75
- Chapter 5 77
- Tunnel Management Commands 80
- Command Arguments 81
- 5-12 302272-A Rev. 00 88
- 0013ABC0:001234560000 88
- Chapter 6 89
- 6-2 302272-A Rev. 00 90
- 302272-A Rev. 00 6-3 91
- DVS0015A 91
- Using RADIUS Accounting 92
- RADIUS server 93
- Chapter 7 99
- 7-2 302272-A Rev. 00 100
- 302272-A Rev. 00 7-3 101
- 7-4 302272-A Rev. 00 102
- Gateway Accounting Messages 103
- Chapter 8 105
- DVS0008A 106
- 8-2 302272-A Rev. 00 106
- 302272-A Rev. 00 8-3 107
- (continued) 108
- 302272-A Rev. 00 8-7 111
- 8-8 302272-A Rev. 00 112
- 302272-A Rev. 00 8-9 113
- Enabling L2TP 117
- Configuration is completed 118
- (continued) 121
- 8-18 302272-A Rev. 00 122
- field, which by 123
- Creating a Superscope 125
- Chapter 9 127
- Managing a Dial VPN Network 127
- 9-2 302272-A Rev. 00 128
- Appendix A 129
- Planning Worksheet 129
- A-2 302272-A Rev. 00 130
- For Each Destination Site 131
- For Each Remote Node 132
- Appendix B 133
- Syslog Messages 133
- TMS Syslog Messages 136
- Appendix C 143
- Troubleshooting 143
- Preventing Problems 144
- Preparing to Troubleshoot 145
- Troubleshooting Worksheet 146
- 302272-A Rev. 00 C-5 147
- Troubleshooting and Testing 148
- Cable Guide 148
- C-8 302272-A Rev. 00 150
- Caution: Avoid using the 151
- Caution: 152
- 302272-A Rev. 00 C-11 153
- C-12 302272-A Rev. 00 154
- 302272-A Rev. 00 C-13 155
- C-14 302272-A Rev. 00 156
- Managing 161
- Remote Access Concentrators 161
- Using Command Line Interfaces 161
- Managing Remote 163
- Access Concentrators Using 163
- Command Line Interfaces 163
- C-22 302272-A Rev. 00 164
- DVS0005A 165
- C-24 302272-A Rev. 00 166
- Troubleshooting the LAC 167
- Troubleshooting the LNS 168
- C-32 302272-A Rev. 00 174
- Glossary 175
- Glossary-6 302272-A Rev. 00 180
- Tunnel Management 180
- System (TMS) 180
- Virtual Private 180
- Network (VPN) 180
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