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Opening the Historical Database in Access 2000 4-29

Configuring and Managing the BCMS Vu Software

Chapter 4

For Windows 95 or Windows 98:

1. Select Start/Control Panel/System/Performance.

2. On the “Performance” tab, select “Virtual Memory.”

3. Activate the radio button next to “Let Windows manage my virtual memory

settings.”

4. Select OK.

5. Exit Control Panel.

Opening the Historical Database

in Access 2000

The BCMS Vu software creates the historical database in the Access 95 or 97

format. This database, however, can be opened in Access 2000. When you try

to open this file from Access 2000 you will be asked to select from two options

— “Convert database” and “Open Database.” Choose “Open Database,” which

will let you view all objects in the database. It will not let you change the design

of the objects. If you select “Convert Database,” then make sure you save this

file with a new name, as directed by Access 2000.

Managing Miscellaneous BCMS Vu Functions 4

Downloading BCMS Data 4

BCMS Vu continually monitors real-time measurements for as long as it is

connected to the DEFINITY system. However, it downloads administration and

descriptive data, such as agent and split/skill names, only during a historical data

download.

If you want to download organizational and descriptive data at any other time, do

the following:

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Avaya R2 Guía de usuario Pagina 93