Avaya R2 Guía de usuario Pagina 233

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Resolving Problems 10-33
Troubleshooting
Chapter 10
On Novell network only:
Can’t access database or
configuration files in
supposedly shared folders.
Novell network not properly
administered.
When you use a Novell
network, you must use a
TCP/IP stack configuration.
If the Server is running on a
machine using domain
validation, all Clients must log
into either the same domain as
the NT 4.0 machine, or to a
domain that has a trustee
relationship with that domain,
in addition to logging into the
Novell LAN.
You may need to refer to your
network documentation or
contact your network
supervisor to do this.
On a LAN network with
DHCP:
Remote Client can’t stay
connected to the Server
long enough to receive
data.
Incorrect network
configuration
When you use DHCP, you
must be sure the PC running
the BCMS Vu server has a
static IP address.
When you configure “DHCP,”
the “host name” under DNS in
TCP/IP network properties
must be the name of the PC.
Miscellaneous Problems
Problem Probable Cause Action
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