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150 Interoperability
P0993474 03
Symbol NetVision telephones
In order to make calls between Symbol telephones and Business Communications Manager 3.0,
each must be configured to have at least one common codec. The following codecs are supported
by the NetVision telephones.
• G.711 u-law
• G.711 A-law
• G.729 Annex A and Annex B
Software interoperability restrictions and limitations
The following tables provide a brief overview of the IP telephony H.323 compatibility issues,
including NetVision handset restrictions, and Gatekeeper restrictions. The tables are organized by
Business Communications Manager software release numbers.
Table 36 Software interoperability restrictions and limitations
Software release Description of restriction/limitation
All versions ITG payload sizes should be set to 30 ms.
All versions Silence suppression should be configured to the same value on both Business
Communications Manager and ITG (for example: both on or both off).
Silence suppression is called Voice Activity Detection on ITG.
2.03 GA
2.5 GA
M1/ITG interaction with more than one ITG: when transferring, conferencing, working with
two or more ITG cards, they must be on the same subnet. If they are not on the same
subnet, one-way speech path situations can occur.
2.5 FP1
2.5 FP1 MR1.1
3.0
The profile on the ITG must be set to the same first preferred codec as that of the Business
Communication software. Software on the ITG trunk card must be 2.X.25 release.
In order for features such as Transfer and Conference to operate correctly between all
Business Communications Managers and ITGs in a network, these are the rules:
• The First Preferred Codec for VoIP Trunks must be the same on all Business
Communications Managers. This is configured in Unified Manager under Services,
IP Telephony, H.323 Trunks, Media Parameters.
• In addition, if the first preferred codec is G.729 or G.723, the Silence Suppression option
on that page must be the same on all Business Communications Managers in the
network.
The Business Communications Manager supports only basic call to/from NetMeeting.(S/W
version FP1 GA)
2.5 GA, 2.5 FP1,
3.0
FAX over IP is not supported.
2.5 FP
2.5 FP1 MR1.1
3.0
Long tones do not work over IP trunks.
2.5 FP1
2.5 FP1 MR1.1
3.0
Firewall Default Rules, when enabled, block call processing and signaling. You must add an
additional rule to pass Protocol TCP\UDP, Destination Port H.323 for speech path to
initialize.
- Business Communications 1
- Manager 3.0 1
- IP Telephony Configuration 1
- Trademarks 2
- Table of Contents 3
- Chapter 4 5
- Chapter 5 5
- 12 Tables 12
- Before you begin 13
- Symbols used in this guide 13
- Text conventions 14
- Acronyms 14
- Preface 15 15
- Related publications 16
- How to get help 16
- APAC (Asia Pacific) 17
- Technical Support - CTAS 17
- 18 Preface 18
- Chapter 1 19
- Introduction 19
- IP telephones and VoIP trunks 20
- Figure 1 Network diagram 22
- Telephones 23
- Gatekeepers on the network 24
- IP network 24
- Key IP telephony concepts 25
- Jitter Buffer 26
- QoS routing 27
- Chapter 2 29
- Prerequisites checklist 29
- Network devices 30
- Network assessment 30
- Resource assessment 31
- Keycodes 33
- Defining published IP address 35
- NetVision wireless telephones 37
- IP telephones 37
- Chapter 3 39
- Installing IP telephones 39
- 2 Select the General tab 41
- Choosing a codec 42
- Choosing a Jitter Buffer 43
- Before installing 43
- Using a 3-port switch 43
- to move forward 46
- Other troubleshooting tips 48
- Configuring DHCP 49
- IP telephony DHCP notes 50
- Checking IP server status 52
- Figure 7 IP Terminal status 53
- Using the Hot Desking feature 57
- Notes about Hot Desking 58
- Customizing feature labels 59
- Moving IP telephones 63
- Figure 15 i2050 Switch type 65
- Configuring NetVision records 68
- <http:/ 69
- /symbol.com> 69
- Testing the handset functions 71
- Changing a handset Name 72
- Configuring VoIP trunks 73
- Configuring media parameters 74
- Field Value Description 75
- Outgoing call configuration 76
- Figure 18 Trunk/Line data 77
- Configuring a remote gateway 78
- Configuring PSTN fallback 80
- Enabling PSTN fallback 81
- Setting up the VoIP schedule 82
- Configuring routes 82
- Figure 23 Add route dialog 83
- Figure 24 VoIP schedule 85
- Activating the VoIP schedule 87
- Turning on QoS monitor 87
- PSTN fallback metrics 88
- Incoming call configuration 89
- Making calls 95
- Connecting an i200X telephone 96
- Quality of Service Monitor 100
- Port settings 101
- P0993474 03 102
- Figure 33 Port Ranges 102
- Using a gatekeeper 103
- Notes about NPI-TON aliases 107
- Gatekeeper call scenarios 113
- Chapter 6 115
- WarehouseHead Office 116
- Appendix A 121
- Efficient Networking 121
- Network engineering 122
- LAN engineering examples 126
- WAN engineering 126
- (8 kb/s) 127
- Setting Non-linear processing 128
- Enough link capacity 130
- Not enough link capacity 130
- Further network analysis 131
- Reduce link delay 132
- Reducing hop count 132
- Adjust the jitter buffer size 133
- Reduce packet errors 133
- Routing issues 134
- Appendix B 135
- Silence compression 135
- Time -> 137
- Bandwidth -> 137
- Channel/Link Max 137
- Comfort noise 140
- Appendix C 141
- Network performance utilities 141
- Appendix D 143
- Interoperability 143
- Speech path setup methods 144
- Media path redirection 144
- Gatekeeper 145
- No feedback busy station 146
- Interoperability 147 147
- Using VLAN on the network 148
- Interoperability 149 149
- Symbol NetVision telephones 150
- Interoperability 151 151
- 152 Interoperability 152
- Appendix E 153
- Quality of Service 153
- 154 Quality of Service 154
- Measuring Intranet QoS 155
- Recording routes 156
- Adjusting Ping measurements 157
- Measurement procedure 158
- Quality of Service 159 159
- Traffic mix 160
- TCP traffic behavior 160
- Network Quality of Service 161
- Network monitoring 162
- Quality of Service parameters 162
- Fallback to PSTN 163
- 164 Quality of Service 164
- Glossary 165
- 166 Glossary 166
- Glossary 167 167
- 168 Glossary 168
- Glossary 169 169
- 170 Glossary 170
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