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BCM 4.0 Networking Configuration Guide
Chapter 42
Configuring centralized voice mail
The BCM supports voice mail configuration either from the local source or by accessing a remote
voice mail system located on another BCM, located on a Business Communications Manager 4.0,
or attached to a Meridian 1 system. The system can be configured to more than one voice mail
system. However, each telephone can only be configured to one system.
Refer to the following information:
• “Local system as host” on page 391
• “Meridian system as host” on page 392
• “System set up for host system” on page 392
• “System set up for satellite systems” on page 393
• “Configuring the system for centralized voice mail” on page 395
DMS100/SL100 centralized voice mail: The BCM can also support centralized voice mail on a
DMS100/SL100 switch through a PRI-DMS100 connection. The system also supports centralized
voice mail on the switch through an indirect connection through an M1, where the DMS100/
SL100 is connected by PRI-DMS100 to the M1 and the M1 is connected to a BCM through a
PRI-MCDN connection. The DMS100/SL100 can use either the Public number or Private number
of a BCM telephone to designate the mailbox number on the voice mail system.
To configure centralized voice mail, the system must be using a CDP dialing plan and be running
on a private network created using either DPNSS (UK profile), PRI SL-1 or VoIP trunking set up
with MCDN. Private network configuration and features are discussed in “Private networking:
MCDN over PRI and VoIP” on page 335.
Local system as host
A local system that acts as a central voice mail location must be able to support MCDN. You can
add up to 1000 mailboxes on BCM voice mail, providing you have entered adequate keycodes.
CallPilot constraints:
• To allow use of the auto attendant feature, you must ensure that the Allow Network Transfers
check box is selected in the CallPilot Manager.
• To allow use of voice mail, you must ensure that the Enabled Redirected DN check box is
selected in the CallPilot Manager.
• A target line must be set up to be answered by the auto attendant. The target line received
digits should match the voice mail DN.
Note: For centralized voice mail from a DMS100/SL100 system,
configure the BCM dialing plan as either CDP or UDP.
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