Avaya Business Communications Manager 5.0 - Fault and Performance Management Manual de usuario descargar pdf (Pagina 58)

58 Telephony metrics monitoring

Nortel Business Communications Manager 5.0

Fault and Performance Management

NN40170-701 01.01 Standard

August 2009

Viewing CSU alarm history

View CSU alarm history to view all occurrences of a specific alarm.

Procedure steps

Step Action

1 Select Administration > Telephony Metrics > Trunk Module Metrics.

2 Select a module.

3 Click the CSU Alarm History tab.

The display shows all the alarms.

4 To view a specific alarm, click the alarm name.

The display shows all the occurrences of that alarm.

--End--

CbC limit metrics

This section contains information on the following topics:

• Accessing CbC limit metrics (page 58)

• Clearing CbC limit metrics (page 60)

Accessing CbC limit metrics

Call-by-call service (CbC) on public PRI protocol (NI-2) allows a PBX to use

channels more effectively by expanding or contracting the number of channels

available to different call types such as INWATS, OUTWATS, Foreign

Exchange (FX), and tie lines.

The call-by-call service is a method of offering and receiving services to

Customer Premises Equipment (CPE) on ISDN PRI without the use of

dedicated circuits (i.e. interface or B-channels). The Call-By-Call service

conveys signaling information over an ISDN Primary Rate Interface (PRI) that

indicates, on a per-call basis, the specific service type required to complete

the call.

Although PRI-MCDN and IP trunks do not have multiple call types, CbC limits

can be used on these trunks to limit the number of incoming or outgoing trunks

that may be in use simultaneously.

When the CbC the feature is configured, use the CbC Limit metrics panel to

monitor denied call activity for each service on each line pool.

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Avaya Business Communications Manager 5.0 - Fault and Performance Management Manual de usuario Pagina 58