Avaya Business Communications Manager 5.0 - Fault and Performance Management Manual de usuario descargar pdf (Pagina 33)

Nortel Business Communications Manager 5.0

Fault and Performance Management

NN40170-701 01.01 Standard

August 2009

System metrics monitoring

The information in this section applies to both the BCM50 and the BCM450

platforms running BCM 5.0.

You can use the Business Element Manager to view detailed information

about the performance of the BCM and about the performance of system

resources. This chapter provides procedures for monitoring quality of service

(QoS) and other system metrics.

Using the Business Element Manager, you can monitor overall system

performance and other performance-related information.

You can monitor system metrics using the following tools:

• QoS Monitoring

• UPS Status

• NTP Metrics

This section contains information on the following topics:

• QoS Monitoring (page 33)

• UPS metrics (page 37)

• NTP metrics (page 38)

QoS Monitoring

QoS Monitor monitors the quality of service (QoS) of IP trunk services. The

tool periodically monitors the delay and packet-loss of IP networks between

two peer gateways. The main objective of the QoS Monitor is to allow new IP

telephony calls to fall back to the PSTN if the voice quality of the IP network

falls below the specified transmit threshold.

For information about setting the transmit threshold, see Nortel Business

Communications Manager 5.0 Configuration—Telephony (NN40170-502).

You can set the threshold in the Business Element Manager in the Telephony

Resources panel.

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Avaya Business Communications Manager 5.0 - Fault and Performance Management Manual de usuario Pagina 33