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Avaya 3100 Mobile Communicator users should use the E.164 Fully Qualified International
Numbers for all stored Public Switched Telephone Network (PSTN) numbers in address books
and mobile device applications. By using this format, the numbers can be dialed from any
region or country, within the wireless network or from the communication server.
The E.164 Fully Qualified International Numbers ensure that users do not need to be
concerned about dial prefixes or long distance codes. The network determines how to place
the call, based on the user's location and network connection.
When the user dials an E.164 Fully Qualified International Number, the communication server
puts the number in the request Uniform Resource Indicator (URI) of the SIP INVITE message in
the following format sip: +CCCXXXXXXXX@domain; user=phone.
When using the ECS, configure the CNTC, NATC, and INTC parameters in LD 15 to support
E.164 Fully Qualified International Numbers. These parameters ensure that fully qualified
numbers within the same country are dialed as national numbers, and international numbers
are prefixed correctly.
Example 1 (Switzerland)
ECS is Avaya Communication Server 1000 (Avaya CS 1000) AC1=0, CNTC=41, NATC=0,
INTC=00
Call to a number within Switzerland
A user initiates a call to a contact with the phone number +41123456789.
The URI incoming for the SIP INVITE for the call is sip:
[email protected];user=phone
Avaya CS 1000 digit processing strips the CNTC and adds <AC1 + NATC> to produce
00123456789
Call to a number outside Switzerland
A user initiates a call to a contact with the phone number +14161234567.
The URI incoming for the SIP INVITE for the call is sip:
[email protected];user=phone
Avaya CS 1000 digit processing adds <AC1 + INTC> to produce 00014161234567
Example 2 (North America)
ECS is Avaya CS 1000 AC1=6, CNTC=1, NATC=1, INTC=011
Call to a number within North America
A user initiates a call to a contact with the phone number +14161234567.
The URI incoming for the SIP INVITE for the call is sip:
[email protected];user=phone
Dialing plans and telephone numbers
Deployment Guide October 2010 17
- Deployment Guide 1
- Features 7
- Other changes 7
- New in this release 8
- Chapter 2: Introduction 9
- Introduction 10
- Planning and engineering 12
- Chapter 4: Planning 13
- Planning 14
- Security requirements 18
- High availability 20
- Capacity 22
- Chapter 5: Engineering 23
- Table 2: ECS ports 27
- Engineering 28
- Communicator 30
- Avaya CS 1000 and UDP 32
- Avaya CS 1000 with CDP 32
- SIP Trunk configuration 34
- Device Handoff configuration 35
- Trunk calculation: Method 1 38
- Trunk calculation: Method 2 39
- UEXT calculations 42
- Communicator features 42
- Call Detail Recording 44
- Direct outbound call 44
- Call-Me-First outbound call 44
- Incoming call 44
- Licensing requirements 48
- • Country Code 50
- • Area Code 50
- Parameter: Country Code 51
- Parameter: Area Code 51
- Mobility prefix 52
- Data access planning 53
- Service DN 53
- Universal Extensions 54
- Caller ID table 54
- Avaya 3100 MC - Client user 55
- Deployment planning 56
- Deployment work flow 58
- Communicator system baseline 59
- 1. Log on to Element Manager 61
- Deployment prerequisites 62
- Chapter 10: Avaya 3100 Mobile 63
- Preparation 65
- Installing the Linux base 67
- Installation 72
- Installation task flow 72
- Job aid: Admin shell access 73
- Commissioning 74
- Procedure job aid 76
- Rules that use the carat sign 82
- Figure 17: Gateway Actions 88
- Figure 18: System status tab 89
- Solution commissioning 92
- Configuring zones 97
- Configuring virtual routes 98
- Configuring virtual trunks 100
- Configuring ESN access codes 101
- Coordinated Dialing Plan 103
- Configuring a Handoff key 105
- Configuring a HOT P key 106
- 8. Verify the Local SIP Port 108
- 9. Type the SIP Domain Name 108
- Figure 25: SIP URI map 111
- Warm restart 112
- Cold restart 112
- Configuring NRS 112
- NRS Database 113
- Committing NRS Database 113
- Figure 28: Database switched 114
- Figure 29: Database committed 114
- Figure 30: NRS Server 115
- Figure 35: Gateway Endpoints 117
- Example: 3100MCG 118
- Adding a User Endpoint 119
- Figure 38: Add User Endpoint 120
- Figure 39: User Endpoints 121
- Communicator Gateway 122
- MWI for Avaya CS 1000 127
- CallPilot MWI configuration 128
- Validate deployment 130
- 1000 ECS deployment 132
- Navigation 135
- Upgrade work flow 136
- Release upgrade taskflow 137
- Prerequisites 140
- Upgrade fundamentals 146
- Upgrade commissioning 147
- Chapter 15: Maintenance 151
- Parameter Description 152
- Maintenance 152
- Chapter 16: Common procedures 155
- Variable definitions 156
- Administration Console 157
- Common procedures 158
- Linux base worksheet 163
- Table 19: Solution checklist 166
- Figure 53: Outgoing call flow 170
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