Avaya Personal Call Manager Guía de usuario Pagina 4
- Pagina / 96
- Tabla de contenidos
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
4
N0027256 1.2
Returning a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Calling from the Quick Dial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Knowing when someone is calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Knowing who is calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Displaying who is calling from the task tray . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Answering a call using the You Have a New Call dialog box . . . . . . . . . . . . . . . . 30
Answering a call from the window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Answering a call from the task tray or Calls menu . . . . . . . . . . . . . . . . . . . . . . . . 31
Accessing the Notes tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Putting a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Putting a call on hold using the window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Putting a call on hold using the task tray or Calls menu . . . . . . . . . . . . . . . . . . . . 32
Answering a held call using the window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Answering a held call using the task tray or Calls menu . . . . . . . . . . . . . . . . . . . . 32
Multiple calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Switching between calls using the window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Switching between calls using the task tray and Call menus . . . . . . . . . . . . . . . . 33
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Transferring a call without an announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Transferring a call using the window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Transferring a call using the right mouse button . . . . . . . . . . . . . . . . . . . . . . . 34
Transferring a call using the task tray or Calls menu . . . . . . . . . . . . . . . . . . . 36
Transferring a call using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Transferring a call with an announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Transferring a call with an announcement using the window . . . . . . . . . . . . . 38
Transferring a call with an announcement using the right mouse button . . . . 38
Transferring a call with an announcement using the task tray or Calls menu 38
Conferencing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Creating a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Creating a conference using the Conference box . . . . . . . . . . . . . . . . . . . . . 39
Creating a conference using the Calls box . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Creating a conference using the task tray or Calls menu . . . . . . . . . . . . . . . . 39
Putting conferences call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Putting the conference calls on hold using the window . . . . . . . . . . . . . . . . . 40
Putting conference calls on hold using the task tray or Calls menu . . . . . . . . 40
Taking a conference off hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Restoring a held conference using the window . . . . . . . . . . . . . . . . . . . . . . . 40
Restoring a held conference using the task tray or Calls menu . . . . . . . . . . . 40
Splitting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Splitting a conference using the window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Splitting a conference using the task tray or Calls menu . . . . . . . . . . . . . . . . 41
Ending a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
- Business Communications 1
- Manager 1
- Personal Call Manager 1
- User Guide 1
- Trademarks 2
- Contents 3
- Tables 1 7
- Tables 8
- Before you begin 9
- Text conventions 9
- Acronyms 10
- Chapter 1 11
- N0027256 1.2 12
- Personal Call Manager icons 13
- Personal Call Manager window 14
- Components of the window 15
- Displaying the toolbar 16
- Using the toolbar 16
- Address Book 17
- Displaying the Address Book 17
- Current Calls 17
- Displaying the Current Calls 17
- Current Calls icons 18
- Current Calls Toolbar 18
- Closing the window 19
- Defining the line used 20
- BCM Personal Call Manager 21
- I am dialing from 22
- Creating a new location 22
- Selecting a location 23
- Deleting a location 23
- I am in this country 23
- Area Code 24
- Dialing Rules 24
- Setting up a calling card 26
- Adding a custom calling card 26
- Accessing outside lines 28
- Choosing Dial using 29
- Placing a call 30
- Redialing a number 33
- Returning a call 33
- Answering a call 35
- New Call dialog box 36
- Accessing the Notes tab 37
- Putting a call on hold 38
- Multiple calls 39
- Transferring a call 40
- Conferencing a call 45
- Taking a conference off hold 46
- Splitting a conference 47
- Ending a conference 48
- Ending a call 49
- Calling features 50
- Calls Log Window 52
- Viewing the Outgoing Calls 53
- Updating the Calls Log 53
- Sorting the Calls Log 53
- Closing the Calls Log Window 55
- Contacts 58
- Address Properties dialog box 59
- Business 60
- E-mail Address 61
- Settings 62
- Slow Search 65
- Quick Search 66
- Entering names or numbers 67
- Organizing the Address book 69
- Copying a contact 69
- Table 2 Copy Methods 70
- Moving a contact 72
- Deleting a contact 73
- Printing Contacts 73
- Printing a contact list 74
- Print Contact Details 74
- Copying a folder 76
- Moving a folder 78
- Renaming a folder 79
- Deleting a folder 79
- Importing Contacts 80
- Exporting Contacts 81
- Quick Dials 82
- Accessing Help 83
- Turning the Tip of the Day on 84
- Changing the Startup Option 86
- Glossary 91
- 84 Glossary 92
- 88 Index 96
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