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30 Chapter 1 Personal Call Manager
N0027256 1.2
Answering a call using the You Have a New Call dialog box
Personal Call Manager displays the You Have a New Call dialog box when you receive a call.
If you subscribe to Caller ID services, information about the caller appears in the You Have a
New Call dialog box.
Table 1 You Have a New Call descriptions
Heading Description
From If the caller is one of the contacts in your Address Book, the name and telephone number you
assign to this contact in your Address Book appears in this box.
If the caller is not one of your contacts, the name and/or telephone number supplied by the
Caller ID service appears in this box.
Type A short description of how the call was routed to your extension. The type can be:
• Direct Call - the caller dialed your telephone number or extension.
• Forward Busy - the caller was forwarded to you from a busy extension
• Forward No Answer - the caller was forwarded to you from an extension that was not
answered.
• Forward Unconditionally - the caller was forwarded from an extension that has all calls
forwarded to your telephone.
• Pick Up From Another Ext - you used the Call Pickup feature to answer this call.
• Retrieved As a Parked Call - you used a Call Park Retrieval code to answer this call.
• Redirect To This Stn - the caller was forwarded to you from another extension.
• Transferred - the caller was transferred to you from another extension.
• Reminder - the caller was returned to your extension.
• Unknown - the Caller ID information is unknown and cannot be displayed.
• Unavailable - the Caller ID information is unavailable and cannot be displayed.
Dept If the caller is one of the contacts in your Address Book, the Department name you assign to
this contact in your Address Book appears in this box.
If the caller is not one of your contacts, this box is empty.
Company If the caller is one of the contacts in your Address Book, the Company name you assign to this
contact in your Address Book appears in this box.
If the caller is not one of your contacts, this box is empty.
- Business Communications 1
- Manager 1
- Personal Call Manager 1
- User Guide 1
- Trademarks 2
- Contents 3
- Tables 1 7
- Tables 8
- Before you begin 9
- Text conventions 9
- Acronyms 10
- Chapter 1 11
- N0027256 1.2 12
- Personal Call Manager icons 13
- Personal Call Manager window 14
- Components of the window 15
- Displaying the toolbar 16
- Using the toolbar 16
- Address Book 17
- Displaying the Address Book 17
- Current Calls 17
- Displaying the Current Calls 17
- Current Calls icons 18
- Current Calls Toolbar 18
- Closing the window 19
- Defining the line used 20
- BCM Personal Call Manager 21
- I am dialing from 22
- Creating a new location 22
- Selecting a location 23
- Deleting a location 23
- I am in this country 23
- Area Code 24
- Dialing Rules 24
- Setting up a calling card 26
- Adding a custom calling card 26
- Accessing outside lines 28
- Choosing Dial using 29
- Placing a call 30
- Redialing a number 33
- Returning a call 33
- Answering a call 35
- New Call dialog box 36
- Accessing the Notes tab 37
- Putting a call on hold 38
- Multiple calls 39
- Transferring a call 40
- Conferencing a call 45
- Taking a conference off hold 46
- Splitting a conference 47
- Ending a conference 48
- Ending a call 49
- Calling features 50
- Calls Log Window 52
- Viewing the Outgoing Calls 53
- Updating the Calls Log 53
- Sorting the Calls Log 53
- Closing the Calls Log Window 55
- Contacts 58
- Address Properties dialog box 59
- Business 60
- E-mail Address 61
- Settings 62
- Slow Search 65
- Quick Search 66
- Entering names or numbers 67
- Organizing the Address book 69
- Copying a contact 69
- Table 2 Copy Methods 70
- Moving a contact 72
- Deleting a contact 73
- Printing Contacts 73
- Printing a contact list 74
- Print Contact Details 74
- Copying a folder 76
- Moving a folder 78
- Renaming a folder 79
- Deleting a folder 79
- Importing Contacts 80
- Exporting Contacts 81
- Quick Dials 82
- Accessing Help 83
- Turning the Tip of the Day on 84
- Changing the Startup Option 86
- Glossary 91
- 84 Glossary 92
- 88 Index 96
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