Avaya IVR - Business Communications Manager Guía de usuario descargar pdf (Pagina 78)

To receive the Avaya BCM Host Communications keycode, you must provide the Level 2

Keycode Support Prime with the following:

Example

• the Avaya BCM MAC address

• the existing IVR 1.X license file (you must send an email with the existing license file

attached to the Level 2 Keycode Support Prime)

• the Authorization numbers obtained from purchasing the PeriProducer (NTAB4211) and

PeriStudio (NTAB4210).

When you receive an email containing the keycode from the Level 2 Technical Support Prime,

you are ready to load the keycode to the Keycode directory in Business Element Manager.

Example

1. Launch Business Element Manager.

2. In the Task Navigation panel, select the Configuration tab.

3. Expand the Applications folder and click IVR.

4. Enter the node number for the IVR.

5. Click Load File in the Host Access Licenses pane and load the keycode received

from the Level 2 Technical Support Prime.

After the keycode is installed, the IVR service restarts automatically. You can now make IVR

configuration changes, if any.

For IVR configuration changes, see the Interactive Voice Response Installation and

Configuration Guide.

For Avaya BCM configuration changes, see the Avaya BCM 4.0 Configuration and Installation

Guide.

Administrator on the Avaya BCM 4.0 Platform

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Avaya IVR - Business Communications Manager Guía de usuario Pagina 78