Avaya IVR - Business Communications Manager Guía de usuario descargar pdf (Pagina 20)

A System Administrator must obtain the following CDs in order to upgrade the Avaya BCM-

IVR system:

• MPS 2.1 Software, Documentation and Update CD—MPS 2.1 Patch Bundle 9,

PeriProducer 3.00, PeriStudio 2.20, PeriView 2.1 and PeriReporter 1.21 and supporting

documentation

• Avaya BCM-IVR Toolkit CD—contains Avaya BCM Toolkit for PeriProducer 3.00, NCGL

Development Environment, userdb.xml.BCM, Avaya BCM-IVR Integration Supplement,

PeriProducer for the Avaya BCM Guide, Avaya BCM-IVR 2.1 Upgrade Guide,

ReadMe_1st.

A System Administrator must have a Windows 2000 operating system.

Note:

Before proceeding with this upgrade, the System Administrator must obtain ported IVR

applications from the Application Developer. See Porting PeriProducer 2.30 Applications to

PeriProducer 3.00 on page 81.

Transition Issues

Transition Issues for the Application Developer

In upgrading from Avaya BCM-IVR 1.X to Avaya BCM-IVR 2.1, Application Developers may

encounter transition issues due to new or obsolete PeriProducer features.

Database Access Modes

Avaya BCM-IVR 2.1 supports VTCPD and Host database access.

BMC/IVR 2.1 no longer supports native mode or Open Database Connectivity access (ODBC).

Existing applications configured for native mode or ODBC access must be reconfigured.

For more information about configuring your Avaya BCM-IVR 2.1 system for database access.

See

Database Access Configuration on page 91.

Avaya BCM - IVR 2.1 Upgrade Overview

20 Avaya Business Communications Manager—IVR Upgrade Guide September 2010

1 2 ... 15 16 17 18 19 20 21 22 23 24 25 ... 99 100

Sin comentarios

Avaya IVR - Business Communications Manager Guía de usuario Pagina 20