Avaya IVR - Business Communications Manager Guía de usuario descargar pdf (Pagina 75)

Prior to contacting your Technical Support organization, obtain the MAC address for the Avaya

BCM interface that communicates with the Host:

Example

1. Launch Business Element Manager

2. In the Task Navigation Panel, click the Configuration tab.

3. Expand the Resources folder and click Network Interfaces.

4. Select the LAN interface you want to use to communicate with the external host

(for example, LAN 1). The Details for Protocol appears with the Interface tab

displayed

5. Record the information that appears in the MAC Address box. This is the MAC

address of your Avaya BCM.

Retrieving existing Host Communications License File

Example

1. Create a shared folder on the PC that will receive the Host Communications

License File from the Avaya BCM.

2. Log on to Unified Manager on your Avaya BCM 3.X system.

Retrieving existing Host Communications License File

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Avaya IVR - Business Communications Manager Guía de usuario Pagina 75