Avaya IVR - Business Communications Manager Guía de usuario descargar pdf (Pagina 54)

The plicnum command produces an output containing the MAC address of the

workstation.The command output is similar to the following sample output:

Interface Address (Interface #0) --> 0:6:5b:da:51:3f

Interface Host Name --> BCMWKSTN-1

Record the MAC address shown in the Interface Address field.

2. Contact Technical Support at 1-800-4. Select Option 5 > Option 1. Tell the

Technical Support prime that you need to produce a Avaya BCM PeriProducer

keycode or Avaya BCM PeriStudio keycode (license files). These files are

necessary to enable License Service installation.You must provide the Technical

Support prime with the following information:

• The MAC address of the workstation where the IVR development tools

reside.

• The existing IVR 1.X license file that you backed up to a safe place. See

instructions

2 on page 44. You must send the existing license file by email

to the Technical Support prime.

• The authorization numbers you received when you purchased the

PeriProducer (NTAB4211) and PeriStudio (NTAB4210) tools.

The Technical Support prime will send you the necessary keycode for license

service installation by email after receiving all the necessary information.

3. When you receive the keycode file, save it to:

c:\Program Files\\PERIplic\etc

4. Select Start > Settings > Control Panel > System. Point the LSHOST System

variable to the license server. In the following example, the local host is

BCMWKSTN-1:

5. Select Settings > Control Panel > Admin Tools > Services and start the licensing

service.

Administrator on the Windows Workstation

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Avaya IVR - Business Communications Manager Guía de usuario Pagina 54