Avaya IVR - Business Communications Manager Guía de usuario descargar pdf (Pagina 74)

3. The Interactive Voice Response window with three tabs appears. Select Basic

Settings.

To administer many IVR systems on different Avaya BCMs, IVR systems must be

assigned different node numbers. To change a node number, type in the new

number and select the Tab key on your keyboard to exit from the box.

4. IVR service shuts down and restarts after a node number change.

Enabling Host Communications with Business Element

Manager

The IVR Keycode files enable host access. You do not have access to IVR Host Access Service

without loading the necessary Keycode files in Business Element Manager.

The keycode files (license files) for Host Access Licensing in Avaya BCM/IVR 2.1 are different

from those in Avaya BCM/IVR 1.X.

Contact your Technical Support organization to obtain the new license file for host access.

Administrator on the Avaya BCM 4.0 Platform

74 Avaya Business Communications Manager—IVR Upgrade Guide September 2010

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Avaya IVR - Business Communications Manager Guía de usuario Pagina 74