Avaya DECT Messenger Fundamentals - Communication Server 1000 Manual de usuario descargar pdf (Pagina 132)

Figure 44: e-mail handling in DECT Messenger

After an e-mail is sent from the e-mail client to DECT Messenger, the e-mail generally goes

through an e-mail provider (through a server). In this e-mail Server, relaying must be switched

on, otherwise the e-mail is not transferred to DECT Messenger. Also, the e-mail Server must

know to which PC the e-mail message is to be sent. Therefore, a DNS Server must be assigned

in the e-mail Server, and within that DNS server, an MX record must define the relation to the

DNS name of the DECT Messenger PC.

After an e-mail is sent to DECT Messenger, the message arrives at the IIS SMTP server. The

IIS SMTP Server stores the mail message as a file in a specified directory on the hard disk.

This directory is the interface between IIS and the eSMTP_Server software. The

eSMTP_Server checks the contents of this directory every 10 seconds. If there is a mail

message, eSMTP_Server loads and analyses it as follows:

• The e-mail address on DECT Messenger (for example, [email protected]) is the

message destination (a Group in the DECT Messenger configuration).

• The subject of the e-mail message is the message that is sent.

• The originator's e-mail address is the address to which the confirmation message is sent

using the eSMTP client.

After processing the e-mail message, the eSMTP_Server puts the message in the directory

C:\inetpub\mailroot\drop\processed. If the message cannot be properly processed,

eSMTP_Server does not put the message in the processed directory, but in the directory C:

\inetpub\mailroot\drop\error.

Note:

You do not need to create users in the IIS. IIS is used for incoming SMTP only. On incoming

e-mail, no authentication check is done. A message to any user (the address part preceding

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Avaya DECT Messenger Fundamentals - Communication Server 1000 Manual de usuario Pagina 132