Avaya 16CC Guía de usuario Pagina 117
- Pagina / 118
- Tabla de contenidos
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Issue 1 January 2008 117
Index
Software . . . . . . . . . . . . . . . . . . . . . 63
Software Checklist . . . . . . . . . . . . . . . . . 49
Software, Telephone . . . . . . . . . . . . . . . . 63
Station Forms and Other Screens, Samples . . . . . 101
Station Forms, Samples . . . . . . . . . . . . . . 101
Station Screen. . . . . . . . . . . . . . . . . . . 101
Station screen (page 2) . . . . . . . . . . . . . . 101
Station screen (page 3) . . . . . . . . . . . . . . 102
Station screen (page 6) . . . . . . . . . . . . . . 102
Station screen (page4) . . . . . . . . . . . . . . . 102
Stations with Off-PBX Telephone Integration screen
(page 1) . . . . . . . . . . . . . . . . . . 103, 104
Stations with Off-PBX Telephone Integration screen
(page 2) . . . . . . . . . . . . . . . . . . 103, 104
Switch Compatibility . . . . . . . . . . . . . . . . 33
System Parameters Customer-Options (Optional
Features) screen . . . . . . . . . . . . 105, 106, 107
System Parameters, Customizeable . . . . . . . . 70
T
Tagging and VLAN, administering. . . . . . . . . . 15
TCP/UDP Port Utilization. . . . . . . . . . . . . . 28
Telephone Administration . . . . . . . . . . . .15, 38
Telephone and File Server initialization . . . . . . . 20
Telephone and SES Server initialization. . . . . . . 21
Telephone Initialization Process . . . . . . . . . . 20
Telephone Options, Administering . . . . . . . . . 69
Telephone to Network initialization . . . . . . . . . 20
Terms, Glossary of. . . . . . . . . . . . . . . . . 95
Tones, Agent Confirmation . . . . . . . . . . . . . 90
Trunk Group screen (page 1) . . . . . . . . . . . . 113
Trunk Group screen (page 2) . . . . . . . . . . . . 113
Trunk Group screen (page 3) . . . . . . . . . . . . 113
Trunk Group screen (page 4) . . . . . . . . . . . . 114
U
UDP Port Selection . . . . . . . . . . . . . . . . 36
UDP/TCP Port Utilization. . . . . . . . . . . . . . 28
Upgrade Script and Binary File, Choosing the Right . 64
Upgrade Script File . . . . . . . . . . . . . . .64, 65
V
VLAN Considerations . . . . . . . . . . . . . . . 82
VLAN Default Value . . . . . . . . . . . . . . . . 84
VLAN Detection . . . . . . . . . . . . . . . . . . 83
VLAN Separation . . . . . . . . . . . . . . . . . 84
VLAN Separation Rules . . . . . . . . . . . . . . 85
VLAN Tagging. . . . . . . . . . . . . . . . . . . 83
Voice Mail Integration . . . . . . . . . . . . . . . 37
- Avaya Agent Deskphone 16CC 1
- Administrator Guide 1
- Contents 3
- Issue 1 January 2008 5 5
- Chapter 1: Introduction 7
- Issue Date 9
- Document Organization 10
- Other Documentation 11
- Introduction 12
- Requirements 13
- Issue 1 January 2008 15 15
- Parameter Data Precedence 16
- The Administrative Process 16
- Administrative Checklist 17
- Center Environment 19
- Step 1: Telephone to Network 20
- Error Conditions 21
- Network Assessment 23
- Hardware Requirements 23
- Server Requirements 24
- Required Network Information 25
- Other Network Considerations 26
- IEEE 802.1D and 802.1Q 27
- Network Audio Quality Display 27
- TCP/UDP Port Utilization 28
- Issue 1 January 2008 29 29
- SIP_PORT_SECURE:5061 29
- Network Requirements 30
- Security 31
- Subscriptions 32
- Call Server Requirements 33
- SIP Trunk Administration 35
- Call Routing Administration 35
- IP Interface and Addresses 36
- UDP Port Selection 36
- RSVP and RTCP/SRTCP 36
- Voice Mail Integration 37
- Call Transfer Considerations 38
- Telephone Administration 38
- Issue 1 January 2008 39 39
- Issue 1 January 2008 41 41
- Administering Stations 43
- Station Screen Page 2: 44
- Station Screen Page 3: 44
- Station Screen Page 4: 44
- Administering Features 45
- Administration 47
- Software Checklist 49
- DHCP and File Servers 49
- DHCP Server Administration 50
- Issue 1 January 2008 51 51
- DHCP Generic Setup 52
- Issue 1 January 2008 53 53
- Server Administration 54
- Windows NT 4.0 DHCP Server 55
- Editing Custom Options 57
- Adding the DHCP Option 57
- Activating the Leases 58
- Verifying Your Configuration 58
- Windows 2000 DHCP Server 59
- Adding DHCP Options 61
- Activating the New Scope 61
- HTTP Generic Setup 62
- General Download Process 63
- Software 63
- Binary Files 64
- Upgrade Script File 65
- Settings File 65
- Contents of the Settings File 66
- Issue 1 January 2008 67 67
- The GROUP System Value 68
- Telephones 69
- Issue 1 January 2008 71 71
- Issue 1 January 2008 73 73
- Issue 1 January 2008 75 75
- Issue 1 January 2008 77 77
- Issue 1 January 2008 79 79
- Issue 1 January 2008 81 81
- VLAN Considerations 82
- VLAN Tagging 83
- VLAN Detection 83
- VLAN Separation 84
- Issue 1 January 2008 85 85
- DNS Addressing 86
- Language Selection 87
- Enhanced Local Dialing 88
- Issue 1 January 2008 89 89
- Agent Confirmation Tones 90
- Issue 1 January 2008 91 91
- Issue 1 January 2008 93 93
- Appendix A: Glossary of Terms 95
- Glossary of Terms 96
- Issue 1 January 2008 97 97
- IETF Documents 99
- ITU Documents 99
- ISO/IEC, ANSI/IEEE Documents 99
- Related Documentation 100
- Figure 4: Station screen 101
- Issue 1 January 2008 103 103
- Issue 1 January 2008 105 105
- Issue 1 January 2008 107 107
- Issue 1 January 2008 109 109
- Issue 1 January 2008 111 111
- Issue 1 January 2008 113 113
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