
Chapter 3 Administering Interactive Voice Response 63
Interactive Voice Response Installation and Configuration Guide
6 In the Arguments field, enter any arguments required by the command you selected.
7 Click Run Command.
The output appears in the Results area.
Using IVR Advanced Configuration
Use the Advanced Configuration tab on the Interactive Voice Response panel in Element Manager
to carry advanced IVR configuration actions. From the Advanced Configuration tab you can
transfer, from your BCM, files that require configuring, edit the files on a PC, then transfer the
files back to the BCM. The files that you can transfer and edit in this manner can be found only in
specific IVR folders.
If you must upload new configuration files to the BCM, you can transfer them to these folders
only.
Note: If you leave the Arguments field blank and click Run Command, a list of
arguments appears in the Results area (for those commands that require
arguments).
Note: The “Done” string always appears at the end of the Results area.
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