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Chapter 2 Installing Interactive Voice Response 15

Interactive Voice Response Installation and Configuration Guide

4 In the Node field, enter a node number.

The node number is 1 by default. The node number can be between 1 and 5000.

5 You must next install PeriView. Go to “To install BCM/IVR 2.x PeriView Consolidator”.

Installing PeriView

PeriView is the IVR administrative client. Use PeriView to administer IVR scripts on your BCM.

Before you can use PeriView, you must install it on a client computer.

Before you install PeriView

Ensure the following before you install PeriView:

• Order the BCM IVR 2.1 Management and IVR Tools CD Kit

• Make sure you install PeriView on a Windows 2000 PC. PeriView can be installed on

Windows 2000 only.

IVR

Note: IVR restarts when you change the node number.

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Avaya IVR Guía de configuración Pagina 15