Avaya IVR Guía de configuración descargar pdf (Pagina 37)

Chapter 2 Installing Interactive Voice Response 37

Interactive Voice Response Installation and Configuration Guide

k Navigate to the commgr.cfg file and click Load IVR Configuration.

The edited file uploads to the BCM and appears as commgr.cfg in the Choose a File

pull-down list.

5 In Element Manager, use the Service Manager to stop and start the IVR service.

This activates host communications for TN3270 on Business Communications Manager,

according to the protocol configuration files you defined.

Complete the procedure “To stop, start, or restart IVR service” on page 57 to verify that the

IVR services are running.

If the services are running, return to the IVR application in the Configuration tab.

For each service that is not running, click Restart.

6 Use the IVR Advanced Commands to verify that the HOST-specific processes are up and

running.

a From Element Manager Task Navigation Panel, open the Applications folder.

b Click IVR.

The Interactive Voice Response panel opens with the Basic Settings tab showing.

c Click the Advanced Commands tab.

The Advanced Commands tab appears.

Note: Ensure that you save your changes in the /opt/vps/mpsN/etc/ folder.

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Avaya IVR Guía de configuración Pagina 37