Avaya IP Telephony Guía de configuración Pagina 184

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184 Quality of Service
P0604630 03
Figure 64 Relationship between users and services
The IP gateway can monitor the QoS of the Intranet. In this mode, two parameters, the receive
fallback threshold and the transmit fallback threshold, control the minimum QoS level of the
intranet. Fallback thresholds are set on pair-per-site basis.
The QoS level is aligned for user QoS metrics to provide an acceptable Mean Opinion Score
(MOS) level. The administrator can adjust the fallback thresholds to provide acceptable service to
the users.
The settings in the following table indicate the quality of voice service. IP telephony periodically
calculates the prevailing QoS level per site pair based on the measurement of the following:
one-way delay
packet loss
codec
Table 49 Quality of voice service
MOS Range Qualitative Scale MOS Range Qualitative Scale
4.86 to 5.00 Excellent 2.00 to 2.99 Fair
3.00 to 4.85 Good 1.00 to 1.99 Poor
- Fallback threshold
- Codec
Business Communications Manager IP telephony parameters
- Silence compression
- Echo cancellation
- Non-linear programming
Deliver voice/fax service
Deliver IP service
User oriented QoS
- Roundtrip conversation delay
- Clipping and dropout
- echo
Network QoS metrics
- One-way delay
- Packet loss
Business
Communications
Manager VoIP
Delay variation
Corporate intranet
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