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IP Telephony Configuration Guide

Preface

This guide describes IP Telephony functionality for the Business Communications Manager 3.5

system. This includes information about Nortel IP telephones and the i2050 Software Phone, the

Symbol NetVision and NetVision data telephones (H.323-protocol devices), and VoIP trunks

(H.323 and SIP).

Before you begin

This guide is intended for installers and managers of a Business Communications Manager 3.5

system. Prior knowledge of IP networks is required.

Before using this guide, the Business Communications Manager 3.5 system must be configured

and tested.

This guide assumes:

• You have planned the telephony and data requirements for your Business Communications

Manager 3.5 system.

• The Business Communications Manager hardware is installed and initialized, and the

hardware is working. External lines and internal telephones and telephony equipment are

connected to the appropriate media bay modules on the Business Communications Manager.

• Configuration of lines is complete.

• Operators have a working knowledge of the Windows operating system and of graphical user

interfaces.

• Operators who manage the data portion of the system are familiar with network management

and applications.

Refer to Chapter 2, “Prerequisites checklist,” on page 33 for more information.

Symbols used in this guide

This guide uses these symbols to draw your attention to important information:

Caution: Caution Symbol

Alerts you to conditions where you can damage the equipment.

Danger: Electrical Shock Hazard Symbol

Alerts you to conditions where you can get an electrical shock.

Warning: Warning Symbol

Alerts you to conditions where you can cause the system to fail or work improperly.

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Avaya IP Telephony Guía de configuración Pagina 13