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Avaya Media Processing Server System Manual de usuario Pagina 67

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Status Monitoring
# P0602484 Ver: 2.7 Page 67
• States:
The States display scrolling window identifies the range of possible
component, Span, and Phone Line states. These symbols are used to indicate
the current state of the component, each span, and each of the digital, physical
phone lines associated with the spans in the Lines display area. Phone Line,
Span, and component states are defined in the following table.
Table 2:
Component Span Status States Sheet 1 of 2
Symbol State Applies To Description
Connected Phone Line Phone line state in which interaction is
detected between the MPS’s phone lines
and callers, indicating that calls are in
process on these lines.
No Answer Phone Line The line is Idle and the state is set to no
answer.
Referral Phone Line Detected activity is dependent upon the
type of referral method that has been
instituted (hook flash or digital).
Busy Phone Line Phone line state in which the MPS’s
phone lines are in an in-service-busy
state and not able to take calls.
Down MPS
Phone Line
One or more component-specific
processes have either been interrupted
or are not yet fully operational.
Phone line state in which the MPS’s or
MPS’s phone lines are not able to
receive calls.
Unreachable Span
MPS
Phone Line
The state of the span is unknown
because the span is unreachable.
The state of the MPS is unknown. No
information is available. Once information
is available, the state of the MPS is either
Down or Up.
Phone line state in which the MPS
cannot be contacted therefore, phone
line state cannot be determined.
Ready Phone Line Phone line state in which the MPS’s
phone lines are in service and ready to
take calls.
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