
System Startup, Monitoring and Shutdown
# P0602484 Ver: 2.7 Page 41
System Shutdown
After the Certified Avaya personnel starts the system for the first time, there is rarely a
need to shut down or restart the system. Most changes to the applications and
MultiMedia files can be made while the system is in normal operation. However, the
MPS may have to be shut down to upgrade the hardware or software, or relocate the
system.
Use PeriView to stop the applications, then stop the TMS and Central Processing Unit
(CPU).
How to ... Shut down the Media Processing Server
1. Select all the Media Processing Servers. Select the domain, then
select the Application Manager (APPMAN).
2. Select Terminate from the Action list. Select the Terminate (soft
terminate by default) and/or Unassign checkbox(es) in the Action
item list. This allows any calls in progress to terminate normally or
continue up until the value of the kill timer has expired.
Failure to terminate the applications softly can cause the IVR to hang up
on callers currently dialed into the system.
3. Select the APPLY button. Wait for the Terminate/Unassign Lines
Progress window to reach 100%.
4. Close all tools that are running.
5. Shut down power to the TMS systems. For locations of their power
switches, Front Control Panel on page 35 and VRC Rear Panel on
page 36
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