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Media Processing Server System Operator’s Guide

Page 16 # P0602484 Ver: 2.7

Introduction

The Avaya Media Processing Server (MPS) Series product lines consist of hardware

and software for performing Interactive Voice Response (IVR) and media processing

functions in call processing environments. More precisely, MPS systems integrate call

processing components with speech, telephony, data communications, and transaction

processing functions.

The heart of the MPS system is the Avaya Telephony Media Server (TMS), which

provides high phone port densities with user flexibility, scalability, and extensibility.

The basic TMS assembly provides resources for telephony media management

including switching/bridging, digital signal processing, voice and data memory, and

network interfaces. A variety of IVR applications are accommodated easily, from

simple information delivery services to complex multimedia (voice/fax/data/web) call

processing implementations with local databases, multiple services, and considerable

transaction processing functions.

The MPS supports a wide variety of telephony and host computer interfaces, and

easily integrates with equipment already in place at any data-processing/

communications environment. MPS systems employ industry standards and

distributed processing in an open architecture, allowing plug-in integration of future

technological developments. In addition, the MPS supports multiple LAN/WAN

interfaces, providing an environment ready for distributed computing.

The MPS is available in the following configurations:

• Media Processing Server 100

A single rack-mounted unit for use with the Windows 2000 platform. The typical

system contains two spans, but can support up to eight. It has a single Digital

Communications Controller (DCC) card. Bridging outside of the TMS is not

supported.

• Media Processing Server 500

The MPS 500 consists of one Telephony Media Server (TMS) which supports 8

T1/E1 spans (up to 240 ports) or comparable capacity VoIP channels. The MPS

500 is capable of providing full IVR functionality including fax, caller message

recording, conferencing, speech recognition and text-to-speech (using OSCAR

resource servers), SQL database access, host screen scrape access, CTI

integration, and supports building and running of an application to control a given

call

• Media Processing Server 1000

A cabinet-enclosed, networked configuration, available only on the Solaris

platform. It supports four TMS units per chassis, with up to four chassis per

cabinet. The MPS can support up to ten thousand ports with the ability to bridge

between any two ports regardless of their location.

The MPS also includes a set of easy-to-use, objected-oriented, GUI tools. These tools

are used for:

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