Avaya Media Processing Server System Manual de usuario descargar pdf (Pagina 17)

Introduction

# P0602484 Ver: 2.7 Page 17

• Application and vocabulary development

• System configuration, control, and monitoring

• Collecting and reporting of statistical data

• Access to online documentation

The Media Processing Server Developer application development environment

provides a complete graphical medium for the entire application life cycle. It also

allows telephony-based applications to be ported over to Internet-based Web usage.

System Operator Tasks

The primary task of the MPS system operator is to ensure the smooth daily operation

of the system. System operator tasks include:

• Keeping records and monitoring system usage and status

• Backing up and restoring system, application, and MultiMedia Format (MMF)

vocabulary/fax files

• Manipulating applications

• Occasional shutting down and restarting of the system (in cases of power failure

or other system maintenance needs) if it fails to recover automatically

• Performing speech/vocabulary updates (as required)

• Performing initial problem analysis and service requests

• Working with Certified Avaya service personnel or others during hardware

upgrade and maintenance

To accomplish these tasks, an understanding of the fundamentals of the MPS is

required. This includes knowing the terminology associated with the system and the

various configurations a system can have.

Certified Avaya field service engineers normally perform the initial site preparation

and system installation. The installation includes configuring appropriate system and

application-execution parameters.

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Avaya Media Processing Server System Manual de usuario Pagina 17