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Media Processing Server System Operator’s Guide

Page 18 # P0602484 Ver: 2.7

System Terminology

The following is a basic presentation of the terminology associated with MPS

systems. For additional information about terminology, see the Glossary of Media

Processing Server Series Terminology.

Component A unit within the system that performs a particular function (see

System Configurations on page 19).

Media Processing

Server (MPS)

An Interactive Voice Response system comprised of various

components that provides telephony and call processing services

between a call center and the calling community.

Node A physical workstation in a Media Processing Server Series network.

Telephony Media

Server (TMS)

The main component within a MPS system. It provides most essential

functions for telephony and media management. It replaces the CPS-

1000 used in the previous generation VPS and VPS/is systems.

Application

Services

Environment (ASE)

The group of software processes used to develop and execute voice

and media applications.

Call Control

Manager (CCM)

The primary interface between applications and the VOS services. It

is the gateway for communication with the telephony hardware

platform.

MultiMedia Format

(MMF)

A proprietary format for storing and retrieving audio elements and/or

fax data in data files. A single MMF file is physically stored as two

files. The data file (.mmd extension) contains raw audio recordings,

such data for voice, fax, TDD tones, etc. The index file (.mmi

extension) contains the attributes and pointers that differentiate the

elements in the data file.

PeriView The suite of tools designed to administer MPS network activity in a

GUI environment (see Toolkit on page 21)..

Startup and

Recovery Process

(SRP)

The software process that spawns (i.e., starts up) and monitors all

other MPS processes. SRP can also be used to stop and restart

these processes if they’ve been abnormally terminated.

Voice Memory

Manager (VMM)

A VOS software subcomponent that provides audio and media

management services within the VOS.

Voice Operating

Software (VOS)

The main software processes that provide the lower-level operating

functions of the MPS system.

Voice Processing

Series (VPS)

The predecessor product to the MPS. By design, a number of the

MPS path names, software processes, environment variables, and

file fields use the term VPS. This terminology is functionally

equivalent to MPS nomenclature. In other words, wherever file or

software names show the term VPS, it is relevant to the MPS.

$MPSHOME The home directory environment variable, set to /opt/vps by

default. This directory contains the operating system software,

subdirectories for the various installed software packages

subdirectory, symbolic links to these packages, and other software

necessary for MPS operations. For more information, (see System

software home directory $MPSHOME (/opt/vps) on page 172).

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