
Accessing the Real Time Screens
Upgrading from Call Center Reporting to Reporting for Call Center Issue 1 (1)
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Verification
Accessing the Real Time Screens
Reporting Option
At the main Administration Menu, shown below, click on the Reports option.
Figure 15: Administration Menu page
You will be presented with the Main Menu normally seen by regular (non-Administrative Users)
when they Log In to Nortel Networks Reporting for Call Center. This is shown below.
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