Avaya SIP Software 3.2 for 1200 Series Manual de usuario descargar pdf (Pagina 277)

Automatically answering a call

With the interworking feature enabled, the IP Deskphone can answer automatically, manually,

or reject an incoming auto-answer request. If the request is valid and the user is authorized to

make the request (see

Pre-granting authorization for the Answer-Mode on page 271), the call

is answered automatically.

A "ring splash", or short ring tone, indicates to the user that the call was automatically

answered. The subject is "Auto-Answered", and the microphone is muted (the user can

deactivate the mute status by pressing the "mute" key on the IP Deskphone).

The following image is an example of a notification indicating an auto-answered call.

Figure 73: Example of a Notification screen indicating an Auto-Answered call

When a call is auto-answered and the handset is on the hook, the handsfree button is

activated.

If there is an active call when an auto-answer request is received, the active call is placed on

hold and the incoming call is answered.

If a user who is not pre-granted authorization requests a call to be automatically answered on

the IP Deskphone, the call is not automatically answered and is treated as a normal call; the

IP Deskphone rings and the user answers it manually.

Configuration of the PC Client Softphone

Enabling the interworking feature in the IP Deskphone device configuration file allows the user

to pre-grant authorization to other users and to configure the IP Deskphone to auto-answer.

The following table describes the configuration flags used to configure the PC Client Softphone

interworking feature for the IP Deskphone.

Automatically answering a call

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Avaya SIP Software 3.2 for 1200 Series Manual de usuario Pagina 277