Avaya R2 Guía de usuario descargar pdf (Pagina 32)

Introduction

Chapter 1

Software for Maintenance Contracts 1-13

Software for Maintenance Contracts 1

In addition to installing BMCS Vu software, you need to install

pcANYWHERE software on the same PC as the Server software. The

pcANYWHERE software enables Lucent Technologies Services to log into

your PC remotely and perform troubleshooting procedures.

Use the installation procedures in the pcANYWHERE documentation to

install your Server PC as a host computer.

Lucent Technologies recommends that pcANYWHERE software be opened

only when working with Lucent Technologies Services personnel, to prevent

unauthorized remote access to the BCMS Vu Server PC. Remote access is

possible only when pcANYWHERE software is open and set up as a host PC.

Caution

Because pcANYWHERE software allows a remote PC to access the

BCMS Vu Server PC, it is essential that you take the following

precautions:

●

While installing pcANYWHERE software, do not select

the Autoload option. The Autoload option starts

pcANYWHERE each time the computer is turned on.

●

Do not start pcANYWHERE software unless you are

asked to do so by Lucent Technologies Services, and be

sure to close it immediately afterwards.

●

If you must leave pcANYWHERE software open at all

times for your own purposes, use a password that is not

related in any way to the passwords you use to access the

DEFINITY system or BCMS. Include characters in the

password that are not alphabetic (use numbers, special

characters). Do not make this password widely known.

Refer to the pcANYWHERE user’s guide for instructions

on establishing passwords.

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Avaya R2 Guía de usuario Pagina 32