Avaya R2 Guía de usuario Pagina 218

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Resolving Problems 10-13
Troubleshooting
Chapter 10
(continued)
When you try to open a
historical report, the
following error message
appears:
"There is no default
printer. To install and
select a default printer,
open the Start button,
choose Settings. Select
Printers and then select
Add Printer."
(continued)
No printer is
administered for the PC.
Before you can open a
historical report, a
fictitious printer name
must be administered
and made the default
printer, even if no printer
is available to the PC.
3. Select the radio button
next to "My Computer"
and select "Next."
4. Check the box next to
"LPT1 Local Port" and
select "Next."
5. Highlight "HP" in the left
selection box and "HP
LaserJet 4MP" in the
right selection box, and
select "Next."
6. In the window with the
text "Do you want your
Windows-based
programs to use this
printer as the default
printer?" select the radio
button next to "Yes" and
select "Next."
7. In the window with the
text "Indicate whether
this printer will be
shared with other
network users," select the
radio button next to "Not
shared" and select
"Next."
Historical Report Problems
Problem Probable Cause Action
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