Avaya R2 Guía de usuario descargar pdf (Pagina 231)

10-26 Resolving Problems

Troubleshooting

If you have more than one

Client and DO NOT KNOW

WHICH CLIENT LAST

ACCESSED THE

WALLBOARD, do the

following steps, in order,

until the wallboard begins

to update:

1. Have all Clients close

any wallboard report

that is accessing the

problem wallboard, then

reopen a report from one

Client and send it to the

problem wallboard. If

more than one wallboard

report is open, you can

use Report Properties to

find the report that is

accessing the problem

wallboard. Alternately,

you can simply close all

reports, then reopen a

report from one Client

and send it to the

problem wallboard.

2. Close all Clients or

disconnect all Clients

from the Server, then

open all Clients or

reconnect all clients to

the Server and send a

report to the problem

wallboard.

Wallboard Problems

Problem Probable Cause Action

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