from CCM causing it to terminate processing of the configuration file.
ACTION
Verify that the configuration file is present and correct.
Possible hardware/software problem. CCM may not respond in a timely manner to the
configuration process if the hardware (TMS, hard disk, etc) does not respond in a
timely manner to a request. Also check CPU utilization to ensure that the CPU is not
overloaded during this time.
NOTES
CCM's configuration file is located in $MPSHOME/mpsN/etc. Phone line CCM's
use "ccm_phoneline.cfg" and administrative CCM's use "ccm_admin.cfg".
CCM 12000
MESSAGE
TMS [<resource name>] resource is not available.
SEVERITY
9
PROBABLE CAUSE
The resource was not loaded in TMS, the resource is not part of the RSET profile, or
the pool of resources was depleted.
ACTION
• The resource was not loaded in TMS.
Verify that the resource is properly configured using the Avaya MPS
configuration utility.
Verify that enough licenses exist for the number of resources desired.
• The resource is not part of the RSET profile.
If the resource is "dtmf" verify that the resource is in the RSET profile for the
line. Use the Avaya MPS configuration utility to verify that a dtmf resource is
in the RSET profile of all lines that will need access to a dtmf receiver (dtmf
resources are not shareable).
• The pool of resources was depleted.
Check for resource leaks in CCM/TMS.
Increase the number of resources of this type that are available to the Avaya
MPS.
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