Avaya BCM50 Guía de configuración descargar pdf (Pagina 332)

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332 Chapter 36 Private networking: DPNSS network services (UK only)

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• Follow-me Diversion is also a receive-only feature. It allows the call forwarded destination to

remotely change the BCM call-forwarding programming (Call Forward All Calls (CFAC)

feature) to a different telephone.

For example, user A forwards all calls to telephone B, a temporary office. Later, user A moves

on to location C. The user does not have to be at telephone A to forward calls to location C.

Using telephone B and Follow-me Diversion, the user can forward calls from A to location C.

Follow-me diversion can be cancelled from the forwarded location.

• Diversion on Busy and Diversion on No Reply cannot be cancelled from the forwarded

telephone. These are programmable only by an installer and not by the user.

• If multiple telephones are programmed to take a call, the first telephone to respond will act. All

other telephones responding are ignored. Therefore, if the first telephone to respond has

Diversion enabled, this feature will be invoked.

Restrictions by telephone type

• all variations supported on BCM digital and IP telephones

• ATA2/ASM8+—all variations supported on an ATA

• ISDN—all variations supported on ISDN telephones, except Diversion on Busy and CFWD

Busy

Setting Diversion

You set Diversion for DPNSS in the same way as call forward. You will need to enter the end DN

when prompted. You may also need to include the DPNSS 1 routing number.

DPNSS to Embark connections

DPNSS lines connected to an Embark switch perform call redirection/diversion using the Call

Forward feature to create a tandem link back to the switch. Since this is different from other

switches, you must select the type of switch DPNSS will be connecting to when you do module

programming. Refer to “Configuring the trunk module parameters” on page 83.

Before you program Call Forwarding ensure that:

• Both real channels and virtual channels are provisioned.

• Destination or line pool codes are programmed for the DPNSS to Embark link.

Note: BCM CFAC must be active, and the destination

set/PBX system must support the feature.

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