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42 Chapter 3 Installing IP telephones

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IP telephony on the Business Communications Manager

The Business Communications Manager supports IP telephony protocols, UNISTIM and

H.323 (version 4).

• The Nortel Networks i-series telephones use the UNISTIM protocol.

• The Symbol NetVision and NetVision Data telephones use H.323. Refer to Chapter 4,

“Installing NetVision telephones,” on page 73.

The applications that control these protocols on the Business Communications Manager provide

an invisible interface between the IP telephones and the digital voice processing controls on the

Business Communications Manager.

The i200X IP telephones are hardwired to an internet connection. They can be installed on any

internet connection that has access to the network connected to the LAN or WAN of the Business

Communications Manager.

The Nortel Networks i2050 Software Phone runs on any computer running Windows 98, Windows

2000, or Windows XP. The computer must be connected to the LAN or WAN to which the

Business Communications Manager is connected.

Configuring Nortel Networks i-series telephones

The configuration menus for the Nortel Networks IP telephones are located under Services, IP

Telephony, Nortel IP Terminals and Services, Telephony Services, System DNs, Inactive

DNs, Set DNs. DN records move to Active set DNs after the telephone connects (registers) to the

system.

Once a DN record is assigned and the telephone registers to the system, the record also shows up

under DN Registration in one of the following folders:

• Inactive DNs reg’d if the IP telephone has been assigned a DN and is registered to the system

but currently is not active

• IP set DNs reg’d if the IP telephone is active

• IP wireless DNs reg’d if the NetVision handset is registered and is active

The information under the following headings provides details about configuring and

troubleshooting IP telephones:

• “Preparing your system for IP telephone registration” on page 43

• “Installing i-series telephones” on page 46

• “Configuring the i20XX telephones to the system” on page 47

• “Troubleshooting IP telephones” on page 51

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Avaya IP Telephony Guía de configuración Pagina 42