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IP Telephony Configuration Guide
Preface
This guide describes IP Telephony functionality for the Business Communications Manager
system that is running BCM 3.6 software. This information includes configuration instructions for
Nortel IP telephones (i-series 200X), the i2050 Software Phone, the Symbol NetVision and
NetVision data telephones (H.323-protocol devices), and VoIP trunks (H.323 and SIP), as well as
some general information about IP networking data controls and IP private telephony networking.
Before you begin
This guide is intended for installers and managers of a Business Communications Manager
system. Prior knowledge of IP networks is required.
Before using this guide, the Business Communications Manager system must be configured and
tested for basic connectivity and basic telephony operations.
This guide assumes:
• You have planned the telephony and data requirements for your Business Communications
Manager system.
• Operators have a working knowledge of the Windows operating system and of graphical user
interfaces.
• Operators who manage the data portion of the system are familiar with network management
and applications.
• The Business Communications Manager hardware is installed and initialized, and the
hardware is working. External lines and internal telephones and telephony equipment are
connected to the appropriate media bay modules on the Business Communications Manager.
• Keycodes for the required number of VoIP trunks, IP telephones have been installed.
• If you are using VoIP trunks, the keycode for MCDN has been installed.
• Configuration of lines is complete.
Refer to Chapter 2, “Prerequisites checklist,” on page 35 for more information.
Symbols used in this guide
This guide uses these symbols to draw your attention to important information:
Caution: Caution Symbol
Alerts you to conditions where you can damage the equipment.
Danger: Electrical Shock Hazard Symbol
Alerts you to conditions where you can get an electrical shock.
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