Avaya IVR Guía de configuración descargar pdf (Pagina 55)

Chapter 3 Administering Interactive Voice Response 55

Interactive Voice Response Installation and Configuration Guide

9 Put your cursor in the value box and move your cursor to the beginning of

%VPSHOME%\bin. Delete the text %VPSHOME%\bin.

10 Click the Set button.

11 Click the Apply button.

12 Click the OK button.

13 Repeat steps 8 through 12 to delete these variables:

• C:\PROGRA~1\NORTEL\NUTC\NUTCROOT\bin\

• C:\PROGRA~1\NORTEL\NUTC\NUTCROOT\bin\x11\

• C:\PROGRA~1\NORTEL\NUTC\NUTCROOT\mksnt\

• C:\PROGRA~1\Vision

• C:\PROGRA~1\Vision\System

• C:\PROGRA~1\COMMON~1\Vision

14 Click the OK button to close the window.

Removing Interactive Voice Response, XVision and JRE

After you uninstall PeriView and the environment variables, uninstall Interactive Voice Response,

XVision and JRE from your Control Panel Add/Remove Programs window. Refer to your system

documentation for how to remove programs.

Creating reports

You can create reports to monitor your Interactive Voice Response activity. For information about

how to create reports refer to the PeriReporter User's Guide and the BCM-IVR Integration

Supplement. For how to find the guides, refer to

“To find Interactive Voice Response guides” on

page 27.

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Avaya IVR Guía de configuración Pagina 55