Avaya IVR Guía de configuración descargar pdf (Pagina 24)

24 Chapter 2 Installing Interactive Voice Response

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Adjusting the number of voice ports

You can adjust the minimum and maximum number of Interactive Voice Response ports. For

more information about voice ports refer to the Business Communications Manager Programming

Operations Guide.

• The combined maximum number of voice ports for Interactive Voice Response, voicemail and

Call Center cannot exceed 32.

• Fax is automatically enabled for Interactive Voice Response and the maximum number of fax

port is set to 2.

• The default values for Interactive Voice Response are the number of ports purchased for the

maximum, and 2 for the minimum.

To adjust the number of voice ports

1 Log on to Unified Manager.

2 Click the Resources key.

3 Click the Media Services Card key.

4 Click the MSC Configuration heading.

The Configurations page appears.

5 To view your current setup, click the Current tab.

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Avaya IVR Guía de configuración Pagina 24