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Chapter 2 Installing Interactive Voice Response 25
Interactive Voice Response Installation and Configuration Guide
6 If you want to change the number of voice ports, click the tab that has the Custom
configuration you want to change, Custom 1,2 or 3. These are the default names.
7 In the list, select the IVR Ports line.
8 On the Configuration menu click the name of the profile you want to adjust.
9 Change the values in the Minimum and Maximum boxes.
10 Click the Save button.
11 If you want to change the amount of fax ports, click the Fax line, and on the Configuration
menu click the name of the setting you want to change.
12 Change the values in the Minimum and Maximum boxes.
13 Click the Save button.
14 Click the Configuration tab and from the Active Configuration list box, select the setting
you adjusted.
15 On the Configuration menu click Update Current Configuration.
16 After you change the minimum or maximum number of Interactive Voice Response ports or
fax ports you must reboot your system.
17 Log back on to Unified Manager. You are now ready to upload Interactive Voice Response
prompts. Go to
“Uploading Interactive Voice Response prompts” on page 26.
- Interactive Voice Response 1
- Contents 3
- 4 Contents 4
- Chapter 1 5
- How to get help 7
- Chapter 2 9
- P0606198 02 10
- To change the node number 13
- About Installing PeriView 14
- To install PeriView 15
- To install XVision 19
- To add compiled fonts 21
- To set up TCP/IP transport 21
- VPSHOSTS file 22
- • Oracle (native and ODBC) 28
- • Sybase (native and ODBC) 28
- • DB2 (native and ODBC) 28
- • MS Access (ODBC) 28
- Configuring host access 29
- Chapter 3 45
- 7 Click either the: 50
- Uninstalling PeriView 52
- Creating reports 55
- Chapter 4 57
- Troubleshooting 57
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