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52 Chapter 3 Administering Interactive Voice Response
P0606198 02
Uninstalling PeriView
You can remove all installed PeriView packages using PERIinstaller. To completely remove all
PeriView packages and related packages such as XVision, follow the complete instructions.
Considerations for uninstalling PeriView
• You must remove the Patch Bundle before you remove other PeriView software.
• Always use PeriInstaller to remove PeriView software. PeriInstaller removes software in the
correct order and reboots the system when necessary.
• Do not remove PERIperl until all other PeriView packages have been removed. Other
packages rely on PERIperl and may not function properly even if PERIperl is reinstalled. If
you accidentally uninstall PERIperl before uninstalling a package that requires PERIperl,
uninstall the reliant package, and then reinstall both PERIperl and the reliant package.
• If you later want to use this same application processor to run PeriView Client software again,
you will have to completely reinstall all necessary packages according to the instructions in
“To install PeriView” on page 15.
Uninstalling the patch bundle
You must remove the patch bundle before you remove PeriView packages.
1 On the computer you want to uninstall PeriView from, click the Windows Start button, click
Settings, and click Control Panel.
The Control Panel window opens.
2 Double-click the Add/Remove Programs icon.
3 Select PERIMPSPatch Bundle X, where X represents the pack or bundle version.
4 Click the Add/Remove button.
Uninstalling packages using PERIinstaller
This procedure removes PeriView packages using PERIinstaller. PERIinstaller uninstalls all
PeriView packages in the correct order.
1 Quit any programs that are running, including any Nortel Networks or Periphonics services.
2 Click the Windows Start button and click Run.
3 In the c:\temp folder, double-click the PERIinstaller folder, and double-click setup.exe.
The Welcome window appears.
4 Click the Next button.
5 If any other programs are still running, click the Cancel button and close them.
A message appears that asks you whether you want to reinstall or uninstall PERI packages.
- Interactive Voice Response 1
- Contents 3
- 4 Contents 4
- Chapter 1 5
- How to get help 7
- Chapter 2 9
- P0606198 02 10
- To change the node number 13
- About Installing PeriView 14
- To install PeriView 15
- To install XVision 19
- To add compiled fonts 21
- To set up TCP/IP transport 21
- VPSHOSTS file 22
- • Oracle (native and ODBC) 28
- • Sybase (native and ODBC) 28
- • DB2 (native and ODBC) 28
- • MS Access (ODBC) 28
- Configuring host access 29
- Chapter 3 45
- 7 Click either the: 50
- Uninstalling PeriView 52
- Creating reports 55
- Chapter 4 57
- Troubleshooting 57
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