Avaya Mobile Communication 3100 Manual de usuario descargar pdf (Pagina 47)

Call origination problem analysis 47

Attention: AUTHOR: don’t know what configuration to check

7 In the packet capture, look for valid source and destination

numbers.

If the source and destination numbers are not valid, correct the

configuration of the numbers.

In the packet capture, look for a valid incoming service DN call.

If the incoming Service DN call is not valid, correct the incoming

Service DN.

Look for valid called number in the current dial plan.

If the called number is not a valid number, correct the dial plan.

13 In the packet capture, look for the P-Asserted-ID message for

the call attempt from the MCG 3100.

14 If the P-Asserted-ID is not routable, correct the P-Asserted-ID

configuration.

Try making a call to the device directly.

16 If you can call the device directly, send the scenario,

configuration, packet captures, and logs to Nortel for analysis.

17 If the incoming calls to the device does not work, correct the call

server dial plan.

--End--

Nortel Mobile Communication 3100

Nortel Mobile Communication 3100 Troubleshooting

NN42030-700 01.03 Standard

9 June 2009

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Avaya Mobile Communication 3100 Manual de usuario Pagina 47