Avaya Mobile Communication 3100 Manual de usuario descargar pdf (Pagina 46)

46 Troubleshooting call origination problems

Figure 14

Call origination problem analysis (part 3)

Prerequisites

• "Call origination problem scenario setup" (page 42)

Procedure Steps

Step Action

1 In the packet capture, look for the HTTP POST request from the

client that contains the call attempt request.

2 If the HTTP POST request is not present, check the

configuration of the mobility HLOC.

3 Look for the incoming service DN call from the cell phone to the

MCG 3100.

If the incoming service DN call is not present, check

configuration of the service DN.

5 In the packet capture, look for the outgoing INVITE message to

the real call destination.

6 If the outgoing INVITE message is not present, check the

configuration of <something>.

Nortel Mobile Communication 3100

Nortel Mobile Communication 3100 Troubleshooting

NN42030-700 01.03 Standard

9 June 2009

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Avaya Mobile Communication 3100 Manual de usuario Pagina 46