
16 Engineering guidelines
Enterprise Edge 2.0 IP Telephony Configuration Guide P0911590 Issue 02
Correct design procedures and rules are a must if a corporate network is expected
to deliver voice traffic. The intranet introduces limits, delay, delay variation, and
error, at levels that are higher than those delivered by voice networks. Delay
between a user talking and a listener reduces the performance of conversations,
while delay variation and packet errors introduce glitches in conversation. The
connection of the IP gateways to the corporate intranet without preliminary
evaluation can result in not acceptable degradation in the voice service.
A good design of the network begins with an understanding of traffic, and the
network that carries the traffic. There are three preliminary steps where the installer
must begin:
• Determine bandwidth requirements. The installer must determine the amount of
traffic that the Enterprise Edge product will route through the IP gateway. This
in turn places a traffic load on the corporate intranet. To determine bandwidth
requirements, refer to the Enterprise Edge VoIP Gateway bandwidth
engineering section on page 17.
• Determine WAN link resources. If there are not enough resources in the
corporate intranet to support voice services, the problem is normally because of
not enough WAN resources. To determine WAN resources, refer to the
Determining WAN link resources section on page 23.
• Measure the existing intranet’s QoS. The installer must determine the quality of
voice service the corporate intranet can deliver. The Measuring Intranet QoS
section on page 27 describes how to measure the delay and error characteristics
of an intranet.
After the examination phase, the installer designs and installs the IP telephony
network. This design not only includes the IP telephony but can also include
making design changes to the intranet.
• The Further network analysis section on page 31 provide guidelines for
modifying the intranet.
• The Implementing the network section on page 36 provides guidelines for
integrating the IP gateway into the corporate LAN.
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