Avaya Business Communications Manager - CallPilot Message Networking Manual de usuario descargar pdf (Pagina 3)

CallPilot Message Networking Set Up and Operation Guide

Task List

New in this release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting up Digital Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

To set the Digital Networking properties........................................................................18

To configure Avaya BCM to use IP addresses..............................................................20

To check that Avaya BCM is not configured to use DNS ..............................................21

To check that a Host Name is entered on the Avaya BCM ...........................................21

To change your local CallPilot Host name or IP address ..............................................21

Setting up AMIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

To set up AMIS networking properties ..........................................................................24

To set up AMIS Call Blocking times ..............................................................................27

To set the Dialing Translation properties .......................................................................30

To build a Dialing Translation Table ..............................................................................31

To review Dialing Translation Table entries ..................................................................31

To change an entry in the Dialing Translation Table .....................................................32

To delete an entry in the Dialing Translation Table .......................................................33

To send a test network message using the

AMIS Loopback mailbox — Norstar Voice Mail.............................................................36

To send a test network message using the AMIS Loopback mailbox — Avaya CallPilot36

Creating network sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

To set the general networking properties ......................................................................39

To create a network site ................................................................................................41

To change the properties of a network site ...................................................................42

For best results, use a telephone that is attached to the same switch as your voice mail system.

Avoid using wireless telephones.To record a site name ...............................................43

To delete a site ..............................................................................................................44

Network Delivery Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

To create a Network Site mailbox..................................................................................49

To create a Network AMIS mailbox ...............................................................................50

To change Network Delivery Mailbox parameters .........................................................52

To delete a Network Delivery Mailbox ...........................................................................52

Troubleshooting Non-Delivery Notification messages . . . . . . . . . . . . . . . 53

Message Networking programming record . . . . . . . . . . . . . . . . . . . . . . . . 59

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

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Avaya Business Communications Manager - CallPilot Message Networking Manual de usuario Pagina 3