Avaya BCM 4.0 Call Detail Recording System Manual de usuario Pagina 22

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22 Chapter 3 Configuring and managing CDR data
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Configuring CDR Report File Settings
Before you begin to transfer the CDR data files, configure the report file settings. After you
configure the file settings, choose the type of file transfer you wish to use to manage your CDR
files.
This section provides information on each type of file transfer: “Features of Data File Transfer” on
page 25.
To configure CDR Report File Settings
1 On the Task Navigation Panel, click the Configuration tab.
The Configuration folders appear.
2 Click the Telephony folder and click Call Detail Recording.
The Call Detail Recording panel appears with the Report Options tab displayed.
3 Click the Data File Transfer tab.
Note: If you retrieve CDR records using a dial-up connection and you use the Callback
feature, the computer you use to access CDR data files must have the Callback number
that is configured for your user account.
To enter a Callback number:
1 In Element Manager, on the Task Navigation Panel, click the Configuration
tab.
The Configuration folders appear.
2 Click the Administrator Access folder and click Accounts and Privileges.
The Accounts and Privileges panel appears with the Current Account tab
displayed.
3 Click the View by Accounts tab.
4 Select your account, and click Modify.
The Modify Account dialog box appears.
5 In the Callback Number field, enter the Callback number and click OK.
If the Callback Number is not the telephone number for your computer, BCM blocks
access to the records even if you enter the correct username and password.
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