Avaya BCM 4.0 Call Detail Recording System Manual de usuario Pagina 11
- Pagina / 68
- Tabla de contenidos
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
11
Call Detail Recording System Administration Guide
Chapter 2
Configuring Call Detail Recording
The CDR application collects many different kinds of information for CDR data files:
• date and time of external calls
• Hunt Group usage statistics
• Custom Call Routing (CCR) tree reports
• mailbox activity reports
Configuring CDR parameters
You can configure CDR parameters to specify what call information is presented in your reports.
This section describes:
• “Configuring Report Options” on page 11
• “Assigning Report Filters” on page 15
• “Configuring the Prefix Filter” on page 17
• “Configuring CDR Report contents” on page 18
• “Configuring Leading Digits Suppression” on page 20
Configuring Report Options
To configure Report Options
1 Log on to Element Manager.
2 On the Task Navigation Panel, click the Configuration tab.
The Configuration folders appear.
3 Select the Telephony folder.
4 Click Call Detail Recording.
The Call Detail Recording panel appears with the Report Options tab displayed.
5 Use the tables in the Report Options tab to configure your report options.
6 Specify your report format and contents, and the filters you want to use.
Note: For detailed information on mailbox activity reports, refer to the CallPilot
Manager Set Up and Operation Guide (N0027247).
- Document Status: Standard 1
- Document Version: 02 1
- Part Code: N0060599 1
- Date: June 2006 1
- Trademarks 2
- Task list 3
- 4 Task list 4
- Contents 5
- Chapter 1 7
- Audience 8
- Acronyms 8
- Related publications 9
- How to get Help 10
- Chapter 2 11
- N0060599N0060599 12
- Table 1 Report Options 12
- Report formats and types 13
- To assign Norstar report type 14
- Assigning the Date Format 14
- To assign the Date Format 14
- Assigning the Header Format 14
- To assign the Header Format 15
- Assigning the Report Language 15
- To assign the Report Language 15
- Assigning Report Filters 15
- To assign Report Filters 15
- Creating the Feature Code 16
- To designate the feature code 16
- Configuring the Prefix Filter 17
- Include DNIS Info Yes/No 18
- Table 3 Report contents 19
- Chapter 3 21
- Table 4 File Settings 23
- Managing CDR data 24
- Using CDR Pull Transfer 25
- To set up a CDR user account 26
- Starting the CDR Pull Client 28
- To start the CDR Pull Client 28
- Configuring the BCM List file 29
- To create a BCM List file 29
- To select the BCM List file 30
- Scheduling a Pull Transfer 31
- To schedule a Pull Transfer 32
- Using CDR Push Transfer 33
- Using CDR Livestream 37
- Call Detail Recording display 39
- Chapter 4 41
- SL-1 report options 42
- SL-1 Standard reports 43
- SL-1 CLID reports 43
- Norstar reports 45
- Norstar Standard reports 46
- Norstar CLID reports 46
- Norstar Real-time report 47
- Figure 22 Call with DNIS 48
- Figure 23 Transferred call 48
- Norstar All report 49
- Target line/physical lines 50
- Busy reports 50
- Bearer Capability data 51
- PRI call-by-call service 51
- Voice over IP calls 52
- External call forwarding 53
- Line descriptions 56
- Table 10 Real-time record 60
- Figure 67 Charges in units 62
- Figure 68 No charge 62
Relacionado con productos y manuales para Software Avaya BCM 4.0 Call Detail Recording System
Software Avaya Business Communications Manager - Personal Call Manager Guía de usuario
(104 paginas)
(104 paginas)
Software Avaya Message Networking Manual de usuario
(82 paginas)
(82 paginas)
Software Avaya BayRs Version 12.20 Manual de usuario
(218 paginas)
(218 paginas)
Software Avaya PeriReporter Business Communications Manager Release 6.0 Manual de usuario
(133 paginas)
(133 paginas)
Software Avaya CS1000 Manual de usuario
(180 paginas)
(180 paginas)
Software Avaya Digital Enchanced Cordless Telecommuncations SIP DECT Fundamentals Manual de usuario
(254 paginas)
(254 paginas)
Software Avaya Connecting BayStack AN and ANH Platforms to a Network Manual de usuario
(178 paginas)
(178 paginas)
Software Avaya Configuring SNMP, RMON, BOOTP, DHCP, and RARP Services Manual de usuario
(148 paginas)
(148 paginas)
Software Avaya Configuring Traffic Filters and Protocol Prioritization Manual de usuario
(162 paginas)
(162 paginas)
Software Avaya Nortel Business Communications Manager 450 1.0 Administration and Security Manual de usuario
(200 paginas)
(200 paginas)
Software Avaya BCM 4.0 Manual de usuario
(398 paginas)
(398 paginas)
© 2020, manymanuals.es. Todos los derechos reservados | 0.102 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comentarios a estos manuales