
14 Chapter 2 Configuring Call Detail Recording
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Assign the Norstar report type
From the Report Options page, you can assign the Norstar report type as Standard, CLID,
Real-time or All.
To assign Norstar report type
1 On the Task Navigation Panel, click the Configuration tab.
The Configuration folders appear.
2 Select the Telephony folder and click the Call Detail Recording task.
The Call Detail Recording panel appears with the Report Options tab displayed.
3 From the Format list, select Norstar.
4 From the Report Type list, select Standard, CLID, Real-time or All.
Assigning the Date Format
The Date Format includes the day, month and year. There are three date formats:
•MM/DD/YY
• DD/MM/YY
• YY/MM/DD
The default date format is MM/DD/YY. This parameter affects only the Norstar Record Format.,
and is intended to provide market compatibility.
To assign the Date Format
1 On the Task Navigation Panel, click the Configuration tab.
The Configuration folders appear.
2 Select the Telephony folder and click the Call Detail Recording task.
The Call Detail Recording panel appears with the Report Options tab displayed.
3 From the Date Format drop-down list, select MM/DD/YY, DD/MM/YY or YY/MM/DD.
Assigning the Header Format
There are two kinds of header formats: Line/Station and Source/Destination. The default Header
Format is Line/Station. This parameter applies to the Norstar Record Format only.
The Line/Station format always reports the line number followed by the station number. The
Source/Destination format always reports the number placing the call followed by the number
receiving the call. Incoming calls are reported in the Line/Station format. Outgoing calls are
reported in the Station/Line format.
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