Avaya BCM 2.0 Programming Guía de usuario Pagina 1

1-800-4 NORTELwww.nortelnetworks.com©2000NortelNetworksP0911588 Issue 01Enterprise Edge 2.0Programming OperationsGuide

10 ContentsEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Problems with module service 318Digital Trunk Computer Module trouble 318

100 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 014. Configure Call Forward according to the t

Configuring Enterprise Edge Services 101P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide6. Click a Facility value: Use line nnn, Use

102 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01User preferencesThe User preferences setting

Configuring Enterprise Edge Services 103P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideExternal autodialThe Value and External # bo

104 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Set restrictionsThe Set restrictions window

Configuring Enterprise Edge Services 105P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide3. Choose Restrictions, Set restrictions, Sc

106 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 016. In the Use filter box, choose None or Fil

Configuring Enterprise Edge Services 107P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideFirst displayDepending on the services you s

108 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01LinesThe Lines heading allows you to assign

Configuring Enterprise Edge Services 109P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTo copy line settings:1. Choose Services, Te

Contents 11P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuidePrivate networking with DPNSS (International systems only) 359Public netw

110 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01You can assign several control sets for your

Configuring Enterprise Edge Services 111P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTrunk/line dataThe Trunk/line data attribute

112 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 014. Configure the line settings according to

Configuring Enterprise Edge Services 113P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuidePrime set Assign a telephone to provide back

114 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Link at CO Some exchanges respond to a Link

Configuring Enterprise Edge Services 115P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTrunk typeTrunk/line data varies with the ty

116 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01When fallback is configured, the IP call wil

Configuring Enterprise Edge Services 117P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideUse auxiliary ringerThis setting allows you

118 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 011. Choose Services, Telephony Services, Line

Configuring Enterprise Edge Services 119P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideRemote RestrictionsSpecify the restriction f

12 ContentsEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Glossary 395Index 437

120 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Telco featuresIf you subscribe to a voice me

Configuring Enterprise Edge Services 121P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideLoopsThe Loops heading allows you to program

122 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01To configure an S loop:1. Choose Services, T

Configuring Enterprise Edge Services 123P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideAssigning the Number of B-channelsTo assign

124 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Restriction filtersRestriction filters preve

Configuring Enterprise Edge Services 125P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide4. Type the digits that you want to restrict

126 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Filters 02, 03, and 04, although not preset

Configuring Enterprise Edge Services 127P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTime & date1. Click Time & date. Ent

128 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Call RoutingThe Call Routing heading allows

Configuring Enterprise Edge Services 129P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideRoutes and destination codesThe settings for

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideAbout this documentThis guide explains how to program your Enterprise Edge system. F

130 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01DN typeThe DN type setting shows only for se

Configuring Enterprise Edge Services 131P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide2. Under Use pool:, select a line pool.The P

132 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01When you enter a destination code, type the

Configuring Enterprise Edge Services 133P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideUse route3. In the Use route setting, select

134 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01The destination code can use a different rou

Configuring Enterprise Edge Services 135P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideA valid destination code must be used. See D

136 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Programming for least cost routingIt may be

Configuring Enterprise Edge Services 137P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideCalls that begin with the digits 91 will now

138 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Scheduled ServicesThe Scheduled Services hea

Configuring Enterprise Edge Services 139P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideEach of the three services has six schedules

14 About this documentEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01• Configuring DigitalPrivateNetworkSignallingSystem1on page 24

140 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01SchedulesIndicate how Ringing service should

Configuring Enterprise Edge Services 141P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideLine settingsFor Ringing service, Ring group

142 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Service setting3. Select the service setting

Configuring Enterprise Edge Services 143P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideCommon SettingsServices share the settings f

144 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01TipsIt is only necessary to program start an

Configuring Enterprise Edge Services 145P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideSystem speed dialThe System speed dial headi

146 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 015. Click a Display digits value: Y (Yes) or

Configuring Enterprise Edge Services 147P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideGeneral SettingsThe General Settings heading

148 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Change DNsChange DNs allows you to change th

Configuring Enterprise Edge Services 149P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideReceiver volume Allows you to specify if the

About this document 15P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide• Enterprise Edge 2.0 Unified Messaging Quick Reference Guide•

150 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Park modeThe Call park feature allows you to

Configuring Enterprise Edge Services 151P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideAnswer keyThere are up to eight answer keys

152 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 015. Click OK. The system automatically reallo

Configuring Enterprise Edge Services 153P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideDirect dialThe Direct dial settingallows you

154 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01CAP assignmentThe CAP assignment setting des

Configuring Enterprise Edge Services 155P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideNote: A timeout value that is too small forc

156 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 011. Under Dialing plan, Public network, Publi

Configuring Enterprise Edge Services 157P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideExternal codeThe External code setting allow

158 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Once a remote user accesses Enterprise Edge,

Configuring Enterprise Edge Services 159P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideFor PRI, see Line Pools on page 169.Carrier

16 About this documentEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Enhanced 911 ConfigurationNote: For information about 911 conf

160 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Remote access packagesThe Remote access pack

Configuring Enterprise Edge Services 161P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideCOS Passwords allows you to define individua

162 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Remote package6. Click a Remote package valu

Configuring Enterprise Edge Services 163P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide5. Click OK to save the new DN length. Click

164 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Receiving and Sending Calling Party NameNetw

Configuring Enterprise Edge Services 165P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideProgramming Network Name DisplayThe Business

166 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Call by Call service selection for PRICall b

Configuring Enterprise Edge Services 167P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide• Nine HundredThis service is commonly refer

168 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01• Under Hardware, choose DTI (PRI) and selec

Configuring Enterprise Edge Services 169P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideLine PoolsAll lines in a PRI interface are i

About this document 17P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTelecommunication registrationEnterprise Edge equipment meets

170 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Hunt groupsThe Hunt groups heading allows yo

Configuring Enterprise Edge Services 171P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideThe operation of some features varies if the

172 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 013. Expand the Hunt group heading and click M

Configuring Enterprise Edge Services 173P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide7. Click the OK button.The system automatica

174 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Setting the Distribution modeThere are three

Configuring Enterprise Edge Services 175P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideProgramming busy line settingA Hunt group is

176 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01NameThe Name setting allows you to program t

Configuring Enterprise Edge Services 177P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideCompanionThe Companion heading allows you to

178 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Changing the Registration passwordTo ensure

Configuring Enterprise Edge Services 179P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTo view registered and available DNs:1. Sele

18 About this documentEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Telephone company registrationIt is usually not necessary to c

180 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01To view the Re-evaluation status:1. Select S

Configuring Enterprise Edge Services 181P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideCell neighborsThe Cell neighbors subheading

182 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Portable telephone programmingOnce the regis

Configuring Enterprise Edge Services 183P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideHospitalityHospitality Services (HS) is a gr

184 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Alarm time (AL) featureThe Alarm time featur

Configuring Enterprise Edge Services 185P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTo create a Room condition password:1. Choos

186 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 012. Type a 2-digit filter number in the Vacan

Configuring Enterprise Edge Services 187P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTelco featuresThe Telco features heading all

188 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Outgoing name and number blocking (ONN)The O

Configuring Enterprise Edge Services 189P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideConsole ServiceFor information on Console Se

About this document 19P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideSafety information for European customersThe CE mark indicates

190 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 013. Press the Tab key save the settings.Remot

Configuring Enterprise Edge Services 191P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide3. Configure the VoIP Remote Gateway attribu

192 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01DHCPEnterprise Edge provides DHCP (Dynamic H

Configuring Enterprise Edge Services 193P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTo configure global attributes for DHCP:1. O

194 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Configuring a DHCPRelayAgentIf you choose DH

Configuring Enterprise Edge Services 195P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideNote: If the IP Address or subnet mask for a

196 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01To modify address ranges:1. Click an address

Configuring Enterprise Edge Services 197P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTo modify excluded address ranges:1. Click a

198 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01LAN settings for DHCPRelayAgentIf you config

Configuring Enterprise Edge Services 199P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideDNSEnterprise Edge functions as both a gatew

20 About this documentEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Radio-frequency interferenceThis product uses Telecommunicatio

200 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01IP RoutingThe IP Routing service setting all

Configuring Enterprise Edge Services 201P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideConfiguring IP RoutingThe followings table s

202 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 014. Press the TAB key to save your settings.N

Configuring Enterprise Edge Services 203P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideConfiguring RIP parameters on a network inte

204 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01RouteAnnouncementTypeAllows you to set the t

Configuring Enterprise Edge Services 205P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide5. Press Tab to save your settings.Configuri

206 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Note: The OSPF Parameters window does not ap

Configuring Enterprise Edge Services 207P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide5. Press the Tab key to save your settings.S

208 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 014. Click save.The static route is added to t

Configuring Enterprise Edge Services 209P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide2. Use the following table to configure the

About this document 21P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideSoftware licensingCopyright (c) 1995-1999 The Apache Group. Al

210 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 012. Configure LAN1 for IPX routing using the

Configuring Enterprise Edge Services 211P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideThe RIP Input/Output Filters settings displa

212 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01The SAP Parameters settings are:The SAP Inpu

Configuring Enterprise Edge Services 213P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideAdding RIP filters for IPX routingRIP is the

214 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Adding SAP filters for IPX routingOn a Novel

Configuring Enterprise Edge Services 215P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideThe following table shows parameters require

216 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01SNMPEnterprise Edge generates SNMP traps cor

Configuring Enterprise Edge Services 217P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideSNMP Community List, Manager List, and Trap

218 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01To add to the community list:1. On the Confi

Configuring Enterprise Edge Services 219P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTo modify the manager list:1. In the Manager

22 About this documentEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01

220 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01To delete a trap community:1. In the Trap Co

Configuring Enterprise Edge Services 221P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideQoS Restrictions and DefaultsEnterprise Edge

222 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 013. Press the Tab key to save the settings.Pr

Configuring Enterprise Edge Services 223P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideFiltersTheFilters heading allows you to conf

224 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 014. Click Save.5. In the Filter Configuration

Configuring Enterprise Edge Services 225P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideQoS performance graphs and tablesTo access Q

226 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01To set the QoS port ranges:1. Choose QoS and

Configuring Enterprise Edge Services 227P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideQoS monitorTo set the QoS monitor:1. Choose

228 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Web cacheWhen you use Enterprise Edge as a w

Configuring Enterprise Edge Services 229P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide3. Press the Tab key to save the settings.Ne

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideEnterprise Edge OverviewThe Enterprise Edge system includes software and hardware co

230 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Note: Net Link Manager manages the default r

Configuring Enterprise Edge Services 231P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide4. In the Next Hop on Primary Link box, type

232 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Alarm ServiceEnterprise Edge Alarm Service p

Configuring Enterprise Edge Services 233P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideStatic NATStatic NAT is the one-to-one mappi

234 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Add a Rule to an Interface3. Under Configura

Configuring Enterprise Edge Services 235P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideExample of a common NAT configurationAn Ente

236 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Basic (stateless) Packet FilterEnterprise Ed

Configuring Enterprise Edge Services 237P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideAdding Default Rules7. Select the status of

238 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Note: By default, there are no packet filter

Configuring Enterprise Edge Services 239P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideStateful packet filters protect your network

24 Enterprise Edge OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Enterprise Edge telephony hardware componentsThe telephon

240 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Note: When you set filters, make sure to all

Configuring Digital Private Network Signalling System1 241P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideConfiguring Digital Privat

242 Configuring Digital Private Network Signalling System1Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01DPNSS 1 capabilitiesA sing

Configuring Digital Private Network Signalling System1 243P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideSome features are transpar

244 Configuring Digital Private Network Signalling System1Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01• Diversion On No Reply di

Configuring Digital Private Network Signalling System1 245P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideSetting DiversionYou set D

246 Configuring Digital Private Network Signalling System1Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01When EI is used to intrude

Configuring Digital Private Network Signalling System1 247P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideCall OfferCall Offer over

248 Configuring Digital Private Network Signalling System1Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01User ActionsThe party rece

Configuring Digital Private Network Signalling System1 249P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideMessage Waiting Indication

Enterprise Edge Overview 25P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideEnterprise Edge software componentsThe Enterprise Edge sy

250 Configuring Digital Private Network Signalling System1Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01• MWC strings received, in

Configuring Digital Private Network Signalling System1 251P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideProgramming MWI and MWCMWI

252 Configuring Digital Private Network Signalling System1Enterprise Edge 2.0 Programming Operations Guide P0911588 Issue 014. Choose Telco Features,

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideConfiguring Management SettingsThe following shows the programming map forManagement

254 Configuring Management SettingsEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Adding a user profileTo add a user profile:1. Fro

Configuring Management Settings 255P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide3. From the Configuration menu, select Modify Use

256 Configuring Management SettingsEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Alarm ManagerThe Alarm Manager enables you to man

Configuring Management Settings 257P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide4. Use the following table to configure the SNMP

258 Configuring Management SettingsEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideMaintenanceThis chapter contains the following information:• Enterprise Edge general

26 Enterprise Edge OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Enterprise Edge Voice MessagingEnterprise Edge Voice Mess

260 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Each region has a Market Profile associated with it. For more informa

Maintenance 261P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide• Backup, restore, upgrade utility (BRU) for Enterprise Edge system o

262 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Starting BRUUse the following procedure to start a BRU session.1. Fro

Maintenance 263P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide4. From the Mode list, select Backup or Restore.5. From the Available

264 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 018. From the Execute list, select how often you want to execute the ba

Maintenance 265P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideViewing the BRU scheduleIf you would like to verify the BRU schedule

266 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Note: The Backup, Restore, Upgrade utility (BRU) provides additionalf

Maintenance 267P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideWhen you run a restore, all of the sets are put in maintenance mode.

268 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 013. Click Yes to start.When you initiate a restore, there is a period

Maintenance 269P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideEnterprise Edge system diagnostics and utilitiesThis section provides

Enterprise Edge Overview 27P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideFor more information, refer to the Enterprise Edge Unifie

270 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Error MessagesEnterprise Edge displays error messages when system or

Maintenance 271P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide5.4.59 This is an invalid configuration error.There was an error gett

272 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 015.16.68 This is an invalid operation. You can’tdelete the last IP Add

Maintenance 273P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide10.5.2 This is an invalid data value forrequested data.Reason: This c

274 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01MIB II InformationHere is the mapping between Enterprise Edge counter

Maintenance 275P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide• QoS Best Effort Queue CountersCounters Shown at LAN and WAN Interfa

276 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 0111. Received Parameter Problem: icmpInParmProbs12. Received Redirect:

Maintenance 277P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide7. Segments Retransmitted: tcpRetransSegs8. Segments Sent: tcpOutSegs

278 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 012. Total Queue XX Packets: Total number of packets carried at specifi

Maintenance 279P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideMedia Bay Module statusMedia Bay Modules selection allows you to view

28 Enterprise Edge OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Enterprise Edge Call Detail RecordingThe Enterprise Edge

280 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 013. Click OK. The system disables the module in one minute (or immedia

Maintenance 281P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideDisable a deviceUse the following procedure to disable a device immed

282 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01System test logThe System test log shows you a list of diagnostic tes

Maintenance 283P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide3. Select Yes to continue. If new items have been added since the log

284 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 011. Choose Diagnostics, MSC, System admin log.2. Double click on the S

Maintenance 285P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide4. Write down the item on the System administration log record and re

286 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Eachevent hasa severity number.An“S” preceding this number, “S4” fore

Maintenance 287P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideEvt:415-3546 S3 an invalid customer password has been entered by the

288 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01How to read an event messageIn the event message shown below, Evt799

Maintenance 289P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideMost of these events are recorded in the System test log. The few exc

Enterprise Edge Overview 29P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide• QoS Module• DiagnosticsMost changes made with Unified M

290 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01260-271 Yes 810 Yes280-283 No 811-820 No285-298 Yes 823 Yes299 No 824

Maintenance 291P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideCompanion event messages (North American systems only)Table 1 Event m

292 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Evt:307-0109101 S5 An unrecoverable RIM fault has occurredThe radio (

Maintenance 293P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideNote: Companion alarm codes appear in the Windows NTTMevent log.Evt:8

294 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01TestsEnterprise Edge allows you to run tests to verify the integrity

Maintenance 295P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuidePayload loopback testThe payload loopback test loops the received inf

296 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Start a loopback test1. Choose Diagnostics, Trunk Modules.2. Double c

Maintenance 297P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide2. On the Configuration menu click Clear restart info to clear the lo

298 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01These parameters are defined as per TIA-547A. Errored seconds are enh

Maintenance 299P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideCheck the performance statistics1. Choose Diagnostics, Trunk Modules.

Contents 3P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideContentsChapter 1 About this document 13What’s new in this document 13How

30 Enterprise Edge OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Understanding Unified ManagerUnified Manager consists of:

300 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 014. Choose the type of alarm you wish to view. For example, LOS (Loss

Maintenance 301P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide5. Select OK to erase all the current statistics and begin collecting

302 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 013. Select a service. For example, Public.The display shows the settin

Maintenance 303P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideAfter set relocation is enabled, unplug the telephone and plug it in

304 MaintenanceEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTroubleshooting your Enterprise EdgesystemThese troubleshooting procedures allow you

306 Troubleshooting your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Getting readyBefore you begin trouble

Troubleshooting your Enterprise Edge system 307P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide2. Access the system performance grap

308 Troubleshooting your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01System performance graphs and tablesT

Troubleshooting your Enterprise Edge system 309P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideProblems with telephonesFor troublesh

Enterprise Edge Overview 31P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideUsing the configuration windowsThe configuration windows

310 Troubleshooting your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01To enable the working telephone, use

Troubleshooting your Enterprise Edge system 311P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide3. Ensure that the 25-pair cable is p

312 Troubleshooting your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01A redirected line remains busyA line

Troubleshooting your Enterprise Edge system 313P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide2. Enable the module using the proced

314 Troubleshooting your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 013. Select Trunk/line data.4. In the A

Troubleshooting your Enterprise Edge system 315P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideLine is connected to an EE-DTM which

316 Troubleshooting your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Problems with the Enterprise Edge ATA

Troubleshooting your Enterprise Edge system 317P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide5. Check that the auxiliary ringer pi

318 Troubleshooting your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Problems with module serviceCheck fir

Troubleshooting your Enterprise Edge system 319P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide2. Check the LEDs on the front of the

32 Enterprise Edge OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Menu descriptionsYou access Enterprise Edge functions usi

320 Troubleshooting your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 015. Check with your T1 or PRI service

Troubleshooting your Enterprise Edge system 321P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideIf the problem persists1. If AC power

322 Troubleshooting your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Dialed number gets ringback and the w

Troubleshooting your Enterprise Edge system 323P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideDigits do not match Received number o

324 Troubleshooting your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Feature code is not valid1. Make sure

Troubleshooting your Enterprise Edge system 325P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideCall may originate on a telephone tha

326 Troubleshooting your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Problems with Companion sets (North A

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideAppendix A: Network ExamplesIn addition to public network connections, Enterprise Ed

328 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Access using Enterprise EdgeCallers using Enterprise

Appendix A: Network Examples 329P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTarget lines are virtual communication paths between

Enterprise Edge Overview 33P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideYou can expand the navigation tree under the Systemheadin

330 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01You can program auto-answer T1 loop start, T1 E&

Appendix A: Network Examples 331P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideNote: To use features on Enterprise Edge remotely, p

332 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Remote access on T1 Direct Inward Dial (DID) trunksR

Appendix A: Network Examples 333P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideEnterprise Edge securityProgramming provides several

334 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Line restriction exampleIn this diagram, a caller us

Appendix A: Network Examples 335P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideDirect inward system access (DISA)To control access

336 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Destination code numbering in a networkBecause the s

Appendix A: Network Examples 337P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideIn the table, 4 is used as the initial digit for the

338 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Routing informationHeading Parameter SettingNew York

Appendix A: Network Examples 339P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideIf a user in New York wishes to call Toronto within

34 Enterprise Edge OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01

340 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01The call appears on the auto answer line on the Ente

Appendix A: Network Examples 341P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideThis means that telephone 234 has dialed the line po

342 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Note: Private networking requires an Enterprise Edge

Appendix A: Network Examples 343P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuidePRI networking with Meridian M1 (version 1.1)Hardwar

344 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01To Head Office: (call terminates on M1)Routing Servi

Appendix A: Network Examples 345P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideAdditional Configuration to Enterprise Edge systemsI

346 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01PRI networking using Call-by-Call ServicesThis examp

Appendix A: Network Examples 347P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideThedialing plan at eachEnterprise Edge site isconfig

348 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Enterprise Edge VoIP Gateway and M1 networkingThisex

Appendix A: Network Examples 349P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideIn this network, only the head office has trunks con

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideSetting up your Enterprise Edge systemRefer to the following information when settin

350 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01VoIP and M1 Networking Routing informationIn the tab

Appendix A: Network Examples 351P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideIn this example, outgoing public network calls diale

352 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Note: When a call gets rerouted over the PSTN due to

Appendix A: Network Examples 353P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideToll bypass with Enterprise Edge VoIP Gateway Routin

354 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01To Public Network:Services/Routing Service Destinati

Appendix A: Network Examples 355P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideThe implications on the configuration on each node a

356 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01• Program the Sched 4 Service setting to Auto and en

Appendix A: Network Examples 357P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideQSIG networkingHardware programming for the branch o

358 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Routing information for QSIG network exampleNote: Pr

Appendix A: Network Examples 359P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuidePrivate networking with DPNSS (International systems

36 Setting up your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01• V.90 modem dial-up username and password

360 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01DPNSS networkingCalls are dialed and identified to t

Appendix A: Network Examples 361P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideRouting information for DPNSS network example.For mo

362 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Customizing the routing serviceYou can customize the

Appendix A: Network Examples 363P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideCall one or more Enterprise Edge telephonesMs. Nelso

364 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Hardware: Enterprise Edge, an EE-DTM with one T1 DID

Appendix A: Network Examples 365P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuidePrivate networking scenariosNote: The ability to per

366 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Call one or more Enterprise Edge telephonesThe produ

Appendix A: Network Examples 367P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideCall Enterprise Edge and select lines to the public

368 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Select T1 E&M trunks to the private networkFor a

Appendix A: Network Examples 369P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideThe branch office only routes out one call at a time

Setting up your Enterprise Edge system 37P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideSetting up web-based administrationYou can

370 Appendix A: Network ExamplesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01PRI dialing plan example for 2-way DIDThe following

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideAppendix B: ISDN OverviewThis chapter provides the following information:• Welcome t

372 Appendix B: ISDN OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Types of ISDN serviceTwo types of ISDN services (lines)

Appendix B: ISDN Overview 373P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guideprocessing and service profile identifier (SPID) inform

374 Appendix B: ISDN OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Enterprise Edge Basic Rate Interface (BRI) cards also s

Appendix B: ISDN Overview 375P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideThe available features include:• Receiving Connected Na

376 Appendix B: ISDN OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01OutwatsOutwats is for outgoing calls. This allows you t

Appendix B: ISDN Overview 377P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide2-way DIDWith PRI the same lines can be used for receiv

378 Appendix B: ISDN OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01BRI hardwareThe loops on the EE-BRIM S/T module can be

Appendix B: ISDN Overview 379P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideA T loop provides lines that can be shared by all Enter

38 Setting up your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 011. Launch your web browser.2. In the URL ad

380 Appendix B: ISDN OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01If your system has both an EE-BRIM S/T configured as BR

Appendix B: ISDN Overview 381P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideEnterprise Edge does not support any package with EKTS

382 Appendix B: ISDN OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Ordering ISDN BRI service in the United StatesIn the U.

Appendix B: ISDN Overview 383P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideISDN programmingMost of the programming for PRI and BRI

384 Appendix B: ISDN OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 012. Install the EE-BRIM S/T module in the Enterprise Edg

Appendix B: ISDN Overview 385P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideProgram PRI linesWhen the hardware configuration is com

386 Appendix B: ISDN OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Method 2:Use incoming Call by Call (CbC) Service routin

Appendix B: ISDN Overview 387P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideThe ISDN terminal equipment (TE) on the loop is also pr

388 Appendix B: ISDN OverviewEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01POSTA for ISDN BRIWhen you configure D-channel packet s

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideAppendix C: Setting Up Remote RoutersThis appendix includes information on setting u

Setting up your Enterprise Edge system 39P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuidePreloading Java class files on your worksta

390 Appendix C: Setting Up Remote RoutersEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 0111. Click the OK button.The Filter Template

Appendix D: Market profile attributes 391P0911588 Issue 01 Enterprise Edge Programming Operations GuideAppendix D: Market profile attributesMarket pro

392 Appendix D: Market profile attributesEnterprise Edge Programming Operations Guide P0911588 Issue 01System defaultsThe following table compares the

Appendix D: Market profile attributes 393P0911588 Issue 01 Enterprise Edge Programming Operations GuideCall Forward Delay Show in second disabled disa

394 Appendix D: Market profile attributesEnterprise Edge Programming Operations Guide P0911588 Issue 01Release reason Release text none none detailRel

P0911588 Issue 01 Enterprise Edge Programming Operations GuideGlossaryAAbsorbLengthA setting that determines how many of the digits in a destination c

396 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01Answer buttonA telephone button with an indicator that is used to monitor an

Glossary 397P0911588 Issue 01 Enterprise Edge Programming Operations Guideautodial buttonA memory button that, if programmed, provides one-touch diali

398 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01AWGAmerican wire gauge.BB channel (Bearer channel)An ISDN standard transmiss

Glossary 399P0911588 Issue 01 Enterprise Edge Programming Operations GuideBitAn abbreviation for Binary Digit. A bit is the smallest unit of informati

4 ContentsEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Chapter 3 Setting up your Enterprise Edge system 35Enterprise Edge require

40 Setting up your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Logging off Enterprise EdgeTo log off Enter

400 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01Call Forward OverrideAn automatic system feature that lets you call someone

Glossary 401P0911588 Issue 01 Enterprise Edge Programming Operations GuideCall QueuingIfyou have several calls waitingatyourtelephone,youcan invoke th

402 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01Class of Service (COS)The set of features and lines available to the user fo

Glossary 403P0911588 Issue 01 Enterprise Edge Programming Operations GuideDD channel (Data channel)An ISDN standard transmission channel which is pack

404 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01Digital Access Signaling System Number 2 (DASS2)A UK proprietary standard fo

Glossary 405P0911588 Issue 01 Enterprise Edge Programming Operations GuideDisplayA one-line or two-line screen on an Enterprise Edge telephone that sh

406 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01Driver (Device)A program that allows a hardware peripheral, such as a NIC, t

Glossary 407P0911588 Issue 01 Enterprise Edge Programming Operations GuideEthernetA widely used Local Area Network (LAN) protocol that is the original

408 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01FFAXFAX works with Enterprise Edge Voice Messaging, offering a caller the ca

Glossary 409P0911588 Issue 01 Enterprise Edge Programming Operations GuideFull HandsfreeSee Handsfree.Fully Qualified Domain Name (FQDN)The combinatio

Setting up your Enterprise Edge system 41P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide4. Click the Done button.When the shutdown

410 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01Handsfree (HF) AnswerbackWhen activated, this feature automatically turns on

Glossary 411P0911588 Issue 01 Enterprise Edge Programming Operations GuideHook Switch FlashSee Link time.Host NameIn networking, the name of a compute

412 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01IETFSee Internet Engineering Task Force.In-BandIn-band is a method of device

Glossary 413P0911588 Issue 01 Enterprise Edge Programming Operations GuideInternetA global TCP/IP network linking millions of computers for communicat

414 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01IRQ ConflictTwo hardware devices are vying for same IRQ. On installation of

Glossary 415P0911588 Issue 01 Enterprise Edge Programming Operations GuideLine RedirectionA feature that allows you to redirect all calls on an incomi

416 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01M7310 telephoneThe Enterprise Edge model M7310 telephone that has a two-line

Glossary 417P0911588 Issue 01 Enterprise Edge Programming Operations GuideModemA communications device that allows data to be exchanged between comput

418 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01NetworkTwo or more computers linked together electronically to share program

Glossary 419P0911588 Issue 01 Enterprise Edge Programming Operations GuideOperating systemThe disk-based software that manages the operation of the En

42 Setting up your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 013. Click Identification.The Identification

420 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01A packet-switching scheme is an efficient way to handle transmissions on aco

Glossary 421P0911588 Issue 01 Enterprise Edge Programming Operations GuidePark timeoutThe time before an unanswered parked call is routed back to the

422 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01Point-to-point protocol (PPP)PPP is a protocol for communication between two

Glossary 423P0911588 Issue 01 Enterprise Edge Programming Operations GuidePriority CallIf you get a busy signal when you call someone in your office,

424 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01Power cableA cable that connects the Enterprise Edge Server to apower source

Glossary 425P0911588 Issue 01 Enterprise Edge Programming Operations GuidereceiverThe handset of a telephone.Regression CodeRestores the previous syst

426 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01Remote monitoringA feature that lets an off-site technician with a PC call i

Glossary 427P0911588 Issue 01 Enterprise Edge Programming Operations Guidering volumeA feature that allows you to set the volume at which your telepho

428 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01The major alternative to RIP is the Open Shortest Path First Protocol (OSPF)

Glossary 429P0911588 Issue 01 Enterprise Edge Programming Operations GuideServicesA programming section that lets you assign which telephones ring, wh

Setting up your Enterprise Edge system 43P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideBasic registration using Internet AccessFor

430 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01SPIDAcronym for Service Profile Identifier, a number that identifies a speci

Glossary 431P0911588 Issue 01 Enterprise Edge Programming Operations Guidesubnet maskA value used to route packets on TCP/IP networks. When the IP lay

432 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01TESee Terminal equipment.TEISee Terminal Endpoint Identifier.Telco featuresA

Glossary 433P0911588 Issue 01 Enterprise Edge Programming Operations GuideTOSSee Type of Service.TransferA feature that lets you redirect a call to an

434 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01UUDPSee User Datagram Protocol.Unsupervised lineA line for which disconnect

Glossary 435P0911588 Issue 01 Enterprise Edge Programming Operations GuideUser Speed DialTwo-digit codes (71-94) can be programmed to dial external te

436 GlossaryEnterprise Edge Programming Operations Guide P0911588 Issue 01WWait for dial toneA feature that causes of sequence of numbers to pause unt

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideIndex 437IndexNumerics2-way DIDPRI 377PRI dialing plan example 3702-way service 370A

438 IndexEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01clock sourceabout 75master 76primary reference 75secondary reference 75CO f

Index 439P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guidedestination codedescription 129, 131Destination IP Type 240devicedisabling

44 Setting up your Enterprise Edge systemEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01

440 IndexEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01error messages10.5.2 27311.12.10 27311.19.9 27311.5.2 27314.17.40 27414.17.

Index 441P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideIICMP counters 275idle line, search for 116impedance, setting for line 117I

442 IndexEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01loss package 117loss/gain settings 117lunch schedule 143MM7100 telephoneacc

Index 443P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guideparametersobtaining required values 35required values 35Parkretrieving call

444 IndexEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01QoS modulerelationship with the VoIP QoS monitor,overview 220restrictions a

Index 445P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guideprogrammingcommon settings 143restriction services 141ringing groups 139rin

446 IndexEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01telco features 103user preferences 102testingloopback tests 294system test

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideConfiguring Enterprise Edge ResourcesThis chapter provides information on configurin

46 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01The Resources table contains the following i

Configuring Enterprise Edge Resources 47P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide3. Set your global LAN parameters according

48 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 012. Click LAN1. Unified Manager displays the

Configuring Enterprise Edge Resources 49P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideNote: Because the Enterprise Edge WAN interf

Contents 5P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideMedia Bay Modules 69Bus 71Module 72T1 Parameters (North America only) 77E1

50 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Permanent WAN ConnectionThe permanent WAN co

Configuring Enterprise Edge Resources 51P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideOn dial-up WAN connections, Enterprise Edge

52 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01To modify an existing item on the PPP Passwo

Configuring Enterprise Edge Resources 53P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide4. Press the TAB key to save your settings.N

54 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 011. Use the information provided in the follo

Configuring Enterprise Edge Resources 55P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide1. Use the information in the following tabl

56 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 012. Press the Tab key to save the settings.PV

Configuring Enterprise Edge Resources 57P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide5. In the Committed Burst BC (kbits) box, ty

58 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 012. Press the Tab key to save your settings.W

Configuring Enterprise Edge Resources 59P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide4. Press the TAB key to save your settings.I

6 ContentsEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Scheduled Services 138Ringing service 139Restriction service 141Routing Se

60 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 015. In the Confirm Password box, type your pa

Configuring Enterprise Edge Resources 61P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideISDN Link ParametersUse the following table

62 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01ISDN Channel CharacteristicsThe ISDN Channel

Configuring Enterprise Edge Resources 63P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide2. From the Configuration menu, select Delet

64 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Configuring V.90 modem interface for dial up

Configuring Enterprise Edge Resources 65P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide2. Press the Tab key to save the settings.Mo

66 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01V.90 Modem Access Parameters1. Use the follo

Configuring Enterprise Edge Resources 67P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideRules for configuring DSP resource allocatio

68 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01DSP Current ConfigurationTo view the current

Configuring Enterprise Edge Resources 69P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideDSP SettingsThe system DTMF length may need

Contents 7P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideVoice Mail 188Call Detail Recording 188TAPI 188Console Service 189VoIP Gat

70 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Note: Depending on which Media Bay Module yo

Configuring Enterprise Edge Resources 71P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTo enable or disable any of the buses on the

72 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 014. Press Enter.The choice of Programmed Bus

Configuring Enterprise Edge Resources 73P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideNote: There must be an EE-DTM installedif yo

74 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Disconnect timerDisconnect timer (North Amer

Configuring Enterprise Edge Resources 75P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideB-channel selection sequenceB-channel select

76 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Timing MasterThe EE-DTM does not obtain timi

Configuring Enterprise Edge Resources 77P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide2. Change the mapping that is applied to inc

78 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 012. Configure the T1 parameters according to

Configuring Enterprise Edge Resources 79P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideThe loss plan follows the Draft TIA-464-C lo

8 ContentsEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Chapter 6 Configuring Digital Private Network Signalling System1 241DPNSS

80 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01• Line pool access• Fixed accessIP addressTh

Configuring Enterprise Edge Resources 81P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide2. Select the line pools in the list to prov

82 Configuring Enterprise Edge ResourcesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 011. Choose Resources, Media Bay Modules.The w

P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideConfiguring Enterprise Edge ServicesThis chapter describes the programming procedure

84 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Programming ServicesThis is the Services prog

Configuring Enterprise Edge Services 85P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide• Web cache on page 228• Net Link Manager on

86 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01StatusesStatus DescriptionEnabled Indicates t

Configuring Enterprise Edge Services 87P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideTelepho ny Ser vicesThis section describes th

88 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01The following illustration shows an overview

Configuring Enterprise Edge Services 89P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideEnhanced 911 (E911) ConfigurationGovernment r

Contents 9P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideEnterprise Edge system diagnostics and utilities 269Performance Statistics

90 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01Terminals & setsThe Terminals & sets

Configuring Enterprise Edge Services 91P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideCopying settings from one telephone set to an

92 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 01DN typeThe DN type attribute allows you to ch

Configuring Enterprise Edge Services 93P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideCall log passwordsCall log passwords setting

94 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 012. Configure line access according to the tab

Configuring Enterprise Edge Services 95P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideWhen you assign the number of Intercom keys:•

96 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 013. Choose Line access. Click on the Line assi

Configuring Enterprise Edge Services 97P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations GuideThe Enterprise Edge Analog Terminal Adapter (

98 Configuring Enterprise Edge ServicesEnterprise Edge 2.0 Programming Operations Guide P0911588 Issue 016. Click the Save button.The set can now acce

Configuring Enterprise Edge Services 99P0911588 Issue 01 Enterprise Edge 2.0 Programming Operations Guide4. Configure Capabilities settings according